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Customer Relationship Officer

3 months ago

Kanchipuram, Tamil Nadu, India Firstcry Full time

Job description

Company profile:

Project Description:
(Project on which the new hire will work)
Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role

Ø - Understanding of the retail sales process

Ø - Familiarity with consumer behavior principles

Ø - Knowledge of inventory stocking procedures

Ø - Basic math skills

Ø - Track record of achieving sales quotas

Ø - Excellent communication skills, capable of building trusting relationships

Ø - Ability to perform in fast-paced environments

Ø - Flexibility to work various shifts

Roles and responsibilities:

Ø -Greet and direct customers

Ø -Provide accurate information (e.g. product features, pricing and after-sales services)

Ø - Answer customers' questions about specific products/services

Ø - Conduct price and feature comparisons to facilitate purchasing

Ø - Cross-sell products

Ø - Stay up-to-date with new products/services

Salary:
Up to ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kanchipuram,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Higher Secondary(12th Pass) (preferred)

Language:

  • English (preferred)

Work Location:
In person