Current jobs related to Business Operations Associate - Gurgaon, Haryana - Hashmap

  • IT Business Analyst

    5 days ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Summary: We are seeking a highly analytical and skilled IT Business Analyst with expertise in Order to Cash Process, to join our team. The successful candidate will be responsible for investigating and defining business processes flows, identifying operational requirements, and issues to seek effective business solutions related to Order to Cash Process....

  • Deputy Project Manager

    3 months ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Deputy project Manager Job Responsibilities: -Candidate must have 9+ years of experience in ELV project management, with bachelor’s degree in engineering.Ensuring Monthly Revenue, Billing & Collection targets are achieved.Maintaining positive cash flow & project margin improvement.Provides primary support and guidance to the financial planning, monitoring,...

  • OTC Billing Security Sr. Executive

    1 month ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:JCI is looking for a high-energy and experienced individual for Order to Cash Team – Assistant Manager for JCI’s North America, Building Solutions businessWe are looking for someone with deep understanding of order to cash billing process including different invoice types (Manual, Consolidated and automated)Role of a Billing Analyst is...

  • Deputy General Manager

    2 months ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    To secure Labour and Material (BAS, Low side) as per sales forecast with the specified minimum margin requirement1. Work with owner to influence specifications and promote Johnson Controls products and capabilities.2. Assist operations team to submit quotation as required.3. Conduct market survey, make marketing and sales presentation to owners as required....

  • OTC Collection Analyst

    4 weeks ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities, we live in. By solving today’s challenges while...

  • Business Operation-associate

    3 months ago

    Gurgaon, India 2070Health Full time

    **ElevateNow** is a Health-Tech start-up. We are building India's first medicine-led weight loss program. We're shifting the perception of obesity from a lifestyle stigma ridden with guilt to a treatable medical condition. Our program delivers sustainable weight loss by integrating doctors, medicinal innovation and health coaches on a single platform. We...

  • Operations Associate

    3 months ago

    Gurgaon, India Moody's Full time

    The Pricing Exception Associate will work within the Pricing Team to support the team on multiple BAU initiatives across data, process and system related activities; The Pricing Exception Associate will also provide support for company-wide transformation initiatives and represent the team as a Subject Matter Expert (SME) during internal...

  • Operator

    3 days ago

    gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco,...

  • Customer Contract Associate

    4 months ago

    Gurgaon, India Orange Business Full time

    **About the role**: **Key accountabilities** **Key result / decision areas (outcomes)** **Customer engagement and support**: - Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages action plans for department responsibilities - Engages with customer...

  • Business Operations Associate

    4 months ago

    Gurgaon, India Hashmap Full time

    AO - Business Operations Sr. Analyst The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this...

  • Associate - Operations

    3 months ago

    Gurgaon, India WNS Global Services Full time

    Company Description **WNS (Holdings) Limited (NYSE**: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Operations Associate

    4 months ago

    Gurgaon, India iVerify Research Services Full time

    Operations Associate - Report Writing and Quality check - Making reports post completion of all the checks in a case with accuracy. - Post preparing reports do overall quality check of the reports and the checks done. - Maintain the standard of the quality. - Give feedbacks if required to the operations team and get the checks or report corrected. - Good...

  • Associate - Operations

    4 months ago

    Gurgaon, India Guardian Life Insurance Company Full time

    Job Description: The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to...

  • Operation Associate

    4 months ago

    Gurgaon, India Khyati Shield Ventures Pvt Ltd Full time

    Hiring Operations Associate Rotational Shift Salary -upto 14k +pf +esic **Salary**: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required) **Experience**: - any: 1...

  • Associate - Operations

    5 months ago

    Gurgaon, India Guardian Life Insurance Company Full time

    Job Description: The associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant...

  • Operation Associate

    4 months ago

    Gurgaon, India hirebloc Full time

    **Job Role**: operation associate **Location **:Gurgaon **salary**: 15 -20k **Experience**: Fresher or experience **Skills**: Excellent communication skill Handling customer queries **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year...

  • Global Command Center Operator

    2 days ago

    gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco,...

  • Global Command Center Operator

    2 days ago

    gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)?Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.As an affiliate of Aramco, one...

  • Global Command Center Operator

    3 weeks ago

    Gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)?Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.As an affiliate of Aramco, one...

  • Global Command Center Operator

    3 weeks ago

    gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)?Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.As an affiliate of Aramco, one...

  • Operations Associate

    4 months ago

    Gurgaon, India EasyEat AI Pvt. Ltd. Full time

    **Position: Operations/Content Associate** **Company Overview**: At EasyEat, we're on a mission to revolutionize the restaurant industry by transforming traditional dining establishments into tech-savvy hubs. We're a dynamic food-tech startup leveraging cutting-edge AI technology to empower restaurants with our QR-based solution. Our innovative platform...

  • Global Command Center Operator

    2 weeks ago

    Gurgaon, India Valvoline Global Operations Full time

    Why Valvoline Global Operations (VGO)? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of...

  • Operations Associate

    3 months ago

    Gurgaon, India Cashfree Payments Full time

    **We are on the lookout for an Operations Associate who is highly motivated, adaptable, and can work well under pressure with good communication skills.** **About Zecpe** Zecpe is a one-click checkout tool that helps e-commerce brands convert more customers, faster! Our technology streamlines the purchasing process, making it easy for customers to complete...

  • Associate Director – People Operations

    3 weeks ago

    gurgaon, India Material Full time

    About usWe turn customer challenges into growth opportunities.Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.We use deep human insights, design innovation and data to create experiences...

  • Operations Associate

    3 weeks ago

    gurgaon, India AccioJob Full time

    About Us:At AccioJob ( we believe in propelling careers, we are an upskilling platform co-founded by IIT Delhi Alumni. We have designed industry first courses in 3 most in-demand categories, Full Stack Development, Data Analytics & Science and Cyber Security. 1500+ learners mentored and coached by us have gone on to build meaningful and rewarding careers at...

Business Operations Associate

3 months ago

Gurgaon, Haryana, India Hashmap Full time
AO - Business Operations Sr. Analyst


The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions.

The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives.

The AO Organization
Business Support Team is responsible for overall contract setup and management support, account operations tracking, process compliance activities and client onboarding activities.

The AO Operations Sr. Analyst/Sr. Analyst supports key processes for a portfolio of accounts reporting to the Operations Manager/Sr. Manager

Responsibilities:

_The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity- Resource who has strong process/business knowledge and experience with E2E of Order-to-Cash processes and functional knowledge of each of the sub-streams of Order to Cash.


  • As part of daily production activities:
  • Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents.
  • Coordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer
  • Constant reduction of unbilled items
  • Delivering upon the SLAs and KPIs of the team from production standpoint.
  • Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis.
  • Responsible for account operations tracking, process compliance activities and repeatable administrative actions with mínimal coordination or ambiguity related to the process areas
  • Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint.
  • Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations
  • Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process

Technical Skills

  • Proficient with MS office suite (MS Excel, MS outlook etc)
  • Ability to use systems effectively for Projects/Time/Resource management and other functions

Functional Skills

  • 3 to 4 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
  • Resource who has strong process/Business knowledge and experience with OrdertoCash process
  • Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
  • 1+ years of Operations or Backoffice Support Services experience is preferred
  • Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.

Management Skills

  • Selfmanaged individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
  • Flexible to business requirements
  • Coordinate with internal resources and stakeholders for the flawless execution of work
  • Effectively communicating your insights and plans to crossfunctional team members and management
  • Monitoring deliverables and ensuring timely completion of change requests/requirements
  • Maintaining SLAs and resolving issues within SLA
**Core Competencies

  • Effective People Management skills with experience of independent team handling for at least 13 years.
  • Drive strong performance management within the team for achieving team targets, maintaining optimum production standards and driving efficiency within the team
  • Using Leadership skills and change management for advocacy of organisational objectives
  • Strong business acumen with ability to drive zero surprise operations and uninterrupted production.
  • Using innovation and initiative as tools for driving process improvements.
  • Driving a strong channel of communication for effective stakeholder management.
Location - Gurgaon