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Information Technology Support Officer

3 months ago


Hyderabad, Telangana, India we-do-IT Group of Companies Full time

Experience Range - 3 to 6 years

Location - Hyderabad

Note: Should be flexible working on rotational shifts

Essential Job Elements:

Primary tasks:

  • Enhance IT security of the organization
  • Handling incidents in Microsoft 365 Defender
  • Implement controls to increase organization security posture.
  • Device and application management through Microsoft Intune.
  • Managing SonicWall NSA 4700 firewall

BAU tasks

  • Installing, configuring and maintaining hardware, software and networks.
  • Providing IT assistance to staff
  • Troubleshoot and resolve hardware, software, printer and connection issues within a timely manner.
  • Maintain the IT Asset Management System ensuring that all assets are recorded and updated/removed
  • Creating and managing user accounts and roles in Microsoft 365 admin center

Other tasks:

  • Maintain and expand IT knowledge
  • Attain relevant Microsoft certifications
  • VMware administration