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Associate Manager

2 months ago

Pune, Maharashtra, India Microland Full time
Required Skills
Process | IT Operations Management | Vendor Management
Behavioral | Microland Skills | Execution Excellence
Process | IT Change Management | Change Advisory Board (CAB)/Emergency Committee
Process | IT Service Management | Service Catalogue Management
Behavioral | Aptitude | Managerial Skills
Process | IT Service Management | Incident Management
Functional | IT Operations Management | Service Portfolio

Education Qualification :
Engineer - B.E / B.Tech / MCA

Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details:
1.

Technology:
Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology

2.

Business Development:

  • Understand and New Business cases and client needs
  • Understand and Develop new structure of Organization and effective Solution
  • Demonstrate delivery methodology to Prospective clients
  • Costing and Pricing for new Business cases
3.

Strategy and Synergy:
Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas

  • Identify and Define new delivery methodology
  • Identify and Define skills and capabilities of new managers, and identify needs for development
  • Identify different thresholds for achievements.