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Female Tele Caller Executive
3 months ago
As a telecaller, your primary responsibility is to make outbound calls to potential customers or clients with the aim of promoting a product, service, or event, or to gather information or feedback.
Here are some key aspects of being a successful telecaller:-
Product Knowledge: Understand the product or service you are promoting inside and out. This helps you effectively communicate its features and benefits to potential customers.
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Effective Communication Skills: Develop clear and concise communication skills. Speak confidently and articulate your message in a way that is easy for the listener to understand.
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Active Listening: Listen attentively to the person on the other end of the call. Understand their needs and concerns to tailor your pitch accordingly.
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Building Rapport: Establish a rapport with the person you are speaking to. A friendly and polite demeanor can go a long way in building trust and credibility.
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Handling Objections: Be prepared to address any objections or concerns the customer may have. Practice overcoming common objections through role-playing exercises.
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Time Management: Manage your time efficiently to make a high volume of calls while ensuring each call is personalized and engaging.
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Follow-Up: Follow up with potential leads to nurture relationships and move them through the sales funnel. Persistence is key in converting leads into customers.
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CRM Software Proficiency: Familiarize yourself with Customer Relationship Management (CRM) software to keep track of leads, manage contacts, and schedule follow-up calls.
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Adaptability: Be adaptable and able to adjust your approach based on the responses you receive from customers. Flexibility is crucial in adapting to different personalities and situations.
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Ethical Practices: Always adhere to ethical standards and regulations governing telemarketing and customer interactions. Respect customers' privacy and preferences regarding communication.
By mastering these skills and approaches, you can become a successful telecaller and contribute to the success of your organization's sales and marketing efforts.
Job Types:
Full-time, Permanent
Salary:
₹9, ₹35,476.18 per month
Benefits:
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Inside sales: 1 year (required)
- total work: 1 year (preferred)
Language:
- Hindi (required)
- English (required)
Work Location:
In person
Application Deadline: 04/04/2024
Expected Start Date: 05/04/2024