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Ar Caller

3 months ago

Coimbatore, Tamil Nadu, India VChart Services Full time

JOB DESCRIPTION:

  • Perform precall analysis and check status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record aftercall actions and perform post call analysis for the claim followup
  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc. prior to making the call
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

JOB REQUIREMENTS:
To be considered for this position, applicants need to meet the following qualification criteria:

  • 1-2 Years of experience in accounts receivable follow-up / denial management for US healthcare customers (preferred)
-
Fluent verbal communication abilities are a must:

  • Knowledge on Denials management and A/R fundamentals will be preferred
-
Willingness to work continuously in night shifts:

-
Work from Office:

  • Basic working knowledge of computers
  • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training
  • Knowledge about BrightTree and DME process would be an added advantage
-
Willingness to relocate (Location: Coimbatore):

  • Immediate joiners will be preferred
  • We are hiring fresh graduates as well as experienced resources.

Salary:
Up to ₹16,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Coimbatore,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Language:

  • English (required)

Shift availability:

  • Night Shift (required)