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Associate Systems Administrator

3 months ago

Bengaluru, Karnataka, India Rockstar Games Full time
At Rockstar Games, we create world-class entertainment experiences.


A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium.

You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.


Rockstar India is on the lookout for a talented Associate Systems Administrator who possesses a passion for IT and providing first line support within a busy technology driven company.

This is a full-time permanent position based out of Rockstar's unique game development studio in Bangalore.

WHAT WE DO:

  • We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.
  • We are a friendly, closeknit team who are part of the larger global R* IT family.
  • We provide desktop hardware and software support to the studio, including installation, maintenance and purchasing.
  • Our main goal is to give the highest level of service to ensure mínimal downtime for the end user.
  • We are process and procedure driven with an emphasis on accurate documentation.
  • We work in a very fastpaced environment with new challenges around every corner.
  • We are always very security oriented with a drive for protecting company IP.
  • We are environmentally aware ensuring we recycle all our old IT kit and printer toners.

RESPONSIBILITIES:

  • Provide first line technical support to a large game development team.
  • Build, deploy and configure PC's and development consoles for new/existing employees.
  • Install and upgrade software using Microsoft SCCM.
  • Upgrade hardware and peripherals as required by the development teams.


 Active Directory
  • Managing Users, Computers, Groups and OU structures.
  • Maintain asset inventory, including regular physical stock checks.
  • Document and maintain accurate installation and procedure guides.
  • Moving IT equipment to help with studio and team reorganisation.
  • Procurement of all Hardware, software, peripherals, etc.
  • IT storeroom housekeeping, hardware recycling and maintain secure disposal processes.

QUALIFICATIONS:

  • 2+ years of professional System Administrator or equivalent experience.

SKILLS:

  • Thorough understanding of Microsoft 10 and O36
  • Basic knowledge of Active Directory.
  • Familiarity with SCCM.
  • Experience with ServiceNow or some other ticketing system.
  • Ability to install, upgrade and maintain PC workstation hardware.
  • Ability to work well within a team and use own initiative.
  • Ability to learn quickly and demonstrate excellent problem skills.
  • Ability to prioritise tasks.
  • Ability to follow instruction and processes.
  • Selfmotivated and organized.
  • Customer service focus.
  • Willing to work additional hours to meet the demands of the role.
  • Willing to be flexible with regards to shift patterns.
  • On call to cover out of hours support for the studio at busy periods.

PLUSES:

  • Knowledge of Linux Ubuntu and Apple OSX.
  • Familiarity of PC gaming hardware.

HOW TO APPLY:


Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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