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Learning Facilitator

3 months ago

Gurgaon, Haryana, India American Express Global Business Travel Full time

American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road.

With approximately 18,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.


We're moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers.

Our clients' success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations.

As the world's largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.


We are committed to ensuring that our global workforce experiences a culture of belonging that leverages the diverse backgrounds and unique perspectives of our colleagues, clients, partners and communities, to foster a high performing multicultural and inclusive organization.

We believe that a culture where everyone feels engaged, has a voice, and is empowered to achieve their full potential, is core to our purpose and success.

Get ready to take your career to new heights.

For more information about American Express GBT, please refer to our website:

Overview of Role:
The AMEX GBT HR Team are responsible for building and nurturing the best and most diverse team in travel. If you are passionate about developing individuals, teams and obsessed with delivering exceptional experiences why not join our fantastic team


You are someone who delivers learning experiences that are out of this world You understand what it takes to succeed in a global organization and quickly recognize core skills that colleagues need to grow within their role.

You believe effective learning solutions to be the key to driving a change in behavior and performance. You work across multi-channel platforms to deliver exciting, engaging, educational experiences.

Key Responsibilities:

  • Provide learning solutions and support for all areas of the business
  • Deliver engaging and impactful learning programs that excite and inspire colleagues
  • Ensure the learners experience is central to the solutions you deliver
  • Identify functional training & knowledge requirements; develop pathways for new and existing colleagues
  • Cultivate learning communities to support development and/or delivery of targeted solutions
  • Be a team player who willingly shares knowledge and expertise to ensure success for all
Position yourself as the go-to expert, partnering with internal leaders and external vendors to ensure all learning paths, materials, resources and learning experience always meets GBT standards

Key Qualifications and Attributes:

  • Your passion for wanting to help others develop is evident in everything that you do
  • You know how to measure and monitor the impact of programs and solutions and make changes where needed to drive even better results
  • Confidence and presence; an incredible learning facilitator, you thrive in front of a classroom be it physical or virtual, and you leave people energized, enthused and eager to learn more
  • Detail oriented, producing work to the highest standards
  • Resilience and flexibility; you're a selfstarter who can handle an unclear brief
  • Coaching and/or training others within a team and identifying key skills that will drive success
  • A diverse, supportive, fun, best in class team of HR professionals. We are based across the globe and we're proud of how we connect and collaborate to drive results for our customers
  • The chance to grow your career with a purposeled organization, passionate about powering progress through travel
  • A truly global workplace, with the flexibility to work where best suits you
  • Health benefits including medical insurance, tuition reimbursement
  • Access to our Better Balance program: flexible working solutions that enable you to manage your work / life balance as your needs evolve
  • An environment that champions Diversity, Equity and Inclusion. We have a network of Inclusion Groups (INGroups), Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging
  • Travel: being part of a global team supporting all areas of the business, there will be regional and global travel opportunities to deliver outstanding inperson programs where needed
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Location

India - Haryana - Gurgaon

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to