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Senior Site Reliability Engineer

3 months ago

Bengaluru, Karnataka, India Zscaler Full time
Company DescriptionFor over 10 years, Zscaler has been disrupting and transforming the security industry.

Our 100% purpose built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 100 Million threats detected a day.

We work in a fast paced, dynamic and make it happen culture.

Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems.

We are always looking to hire highly passionate, collaborative people that want to contribute and make a difference.

About The Role:

We are currently seeking a Staff Site Reliability Engineer to join our Site Reliability Engineering Rapid Response Team as we support and manage our global cloud platform infrastructure.

Zscaler's cloud platform is one of the world's largest private clouds delivering Security-as-a-Service to the world's leading enterprise companies.
You will have the opportunity to learn and challenge yourself technically working in a complex technical environment.


Job DescriptionWith a complete intolerance to manual work you will drive Toil reduction through automation and toolingBe a forcing factor within the organization as we transform to a world leading SRE organizationTake the lead in driving organizational excellence by building scalable process frameworks which drive rapid responses to availability issuesTake the lead in driving holistic observability, High fidelity and low frequency alerting, zero touch operations and automation first strategies.

Drive standardized tooling around deployment, capacity management, service on boarding and operationalization to ensure seamless implementation with built in scalability over time.

Drive infrastructure, tooling and process improvements which meaningfully improve overall system reliabilityWork closely with Product SRE teams to ensure adoption of SRE best practice, tooling and capability within those teams.

Ensure seamless transfer of support responsibilitiesEnsure all services and product elements are built to adopt standardized capabilities around deployment, patching, capacity management and operationalization to allow for effortless scalability and work beating reliabilityBuild technical training capabilities to ensure the SRE organization is a destination for people in their career while providing a continuous learning culture.

Support and troubleshoot multiple large-scale distributed software applications and networksChampion best practices for reliability within Engineering DepartmentParticipate and/or lead projects from intake to closure


Qualifications6+ years professional SRE experienceProficiency with a programming language Python, Go and scripting languages "Bash"Highly experienced in the culture of SRE in comparable technology environments.

Proficiency with a programming language (Python, Go) and scripting languages (Bash)Strong communication and interpersonal skillsDecisiveness and ability to make sound judgments under pressureProblem-solving and analytical skillsDemonstrable experience in driving automation first environments with the ability to build tooling and automations at scale.

Expert level knowledge across a variety of infrastructure components such as Linux, Networking, Observability and databases.
Bachelor's degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience.