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Receptionist

3 months ago

Pune, Maharashtra, India Manohar enterprises Full time

Job Title:
Clinic Receptionist

Location:
MANOHAR AYURVED

Job Type:
Full-time / Part-time

Job Summary:

As a Clinic Receptionist, you will be the first point of contact for patients and visitors to the clinic.

Your primary responsibility is to provide exceptional customer service and administrative support to ensure the smooth operation of the clinic.

This role requires excellent communication skills, attention to detail, and the ability to multitask efficiently.

Key Responsibilities:

Greet and Assist Patients:
Welcome patients and visitors with a friendly and professional demeanor. Provide assistance and directions as needed, ensuring a positive and comfortable experience.

Patient Registration:
Collect and verify patient information, including insurance details, demographics, and medical history. Ensure all necessary forms and documentation are complete and accurate.

Billing and Payments:
Process patient co-pays, deductibles, and payments. Verify insurance coverage and assist patients with billing inquiries. Maintain confidentiality of financial information.

Medical Records Management:
Organize and maintain patient records, ensuring they are up-to-date and in compliance with clinic policies and regulations. Safeguard patient confidentiality at all times.

Check-In and Check-Out:

Efficiently manage patient check-in and check-out procedures, verifying insurance, collecting necessary documentation, and providing patients with any required information.


Maintain a Clean and Organized Front Desk: Keep the reception area clean, organized, and presentable. Ensure that informational brochures and forms are readily available to patients.

Coordinate with Clinical Staff:

Collaborate with nurses, doctors, and other healthcare professionals to ensure the timely flow of patients, resolve scheduling conflicts, and address urgent patient needs.


Handle Emergencies:

Follow clinic protocols for handling emergency situations, such as directing patients to the appropriate care or contacting emergency services when necessary.


Qualifications:

  • High school diploma or equivalent (some college coursework preferred).
  • Previous experience in a healthcare or medical office setting is a plus.
  • Strong interpersonal and communication skills.
  • Proficiency in using computer software for scheduling, recordkeeping, and billing.
  • Excellent organizational skills and attention to detail.
  • Ability to maintain composure in a fastpaced environment.
  • Knowledge of medical terminology is advantageous but not mandatory.
  • Commitment to maintaining patient confidentiality and privacy.

Working Conditions:

  • The role involves standing, sitting, and occasional light lifting.
  • May require working evenings, weekends, or holidays depending on clinic hours.
  • Exposure to a healthcare environment with potential exposure to contagious diseases. speak with employer /
  • S

Pay:
₹8, ₹15,000.00 per month

Benefits:

  • Life insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

Microsoft Office: 1 year (required)

  • Front desk
  • Receptionist: 1 year (required)
- total work: 1 year (required)

Language:

- english hindi (required)

Speak with the employer