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Systems Operations Engineer

3 months ago

Gurgaon, Haryana, India TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Systems Operations Engineer role with TaskUs:

Think of yourself as someone who will lead the infrastructure, servers, databases, platforms, migrations, devops and cloud in a Hybrid Windows Server and Linux environment, so not just anyone is qualified for this role

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Systems Operations Engineer.

Key Responsibilities:

Manage, design, troubleshoot and implement all servers, platforms, database, technology stacks and environments Windows, Linux, SQL. Proactively monitor Windows and related system information technology assets, assessing and making recommendations for improvement to provide stable, dependable technology asset services and provide ongoing trend analysis. Do all server side maintenance, administration, troubleshooting, patching, design and implementation. You will ensure the OS is up and running 99.99%. You will be installing and updating the latest versions of software. You will upgrade the security including vulnerability assessment, security patches, scanning, checks and reviews. You will participate in plans and recommend Windows and related IT technology asset architectures and recommend new/emerging technology for application into the enterprise. You will perform analysis required to define reporting requirements. (e.g., Performance, Capacity, Change management). You will perform Windows system engineering, design and validation. You will produce high quality operational documentation, including Visio diagrams, high-level descriptions of the environment, as well as detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure. You will prepare, design, implement, administer and maintain systems including virtual infrastructure, network storage, end-user computing, remote access and others.

Required Qualifications:

At least 5 years of progressive experience in MS Windows engineering and design capabilities. We need someone with a deep understanding of Windows Fundamentals and concepts. Someone who has the following experience: System Center Configuration Manager, Build, Deployment, Patching, and Asset management experience.

Education / Certifications:

Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.

Work Location / Work Schedule / Travel:

Any IND TaskUs office preferably in Mohali Early Mid Shift (8pm to 5am IST) Current WFH setup

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .