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s. m

3 months ago

Indore, Madhya Pradesh, India Edumeta Edutech India Private Limited Full time
We are seeking a dedicated and motivated Support Manager to join our team and assist in the efficient management of all the branches of eduMETA THE i-SCHOOL, You will be responsible for the support &

Responsibilities:

Franchise Support:
Act as the primary point of contact for franchise partners, offering assistance and guidance as needed.

Provide operational support to franchisees to ensure adherence to brand standards and guidelines.

Collaborate with franchise partners to address inquiries, concerns, and provide timely resolutions.

Training and Onboarding:

Operational Oversight:
Monitor and assess the performance of franchise operations, identifying areas for improvement and implementing solutions.

Collaborate with the central management team to implement and streamline operational procedures.

Communication:
Facilitate effective communication between the franchisor and franchisees.

Ensure that important updates, policies, and changes are communicated promptly to all franchise partners.

Documentation and Reporting:
Maintain accurate records of franchise-related communications, agreements, and operational data.

Prepare regular reports on the performance of franchise operations for management review.

  • Complete ownership of all the branches allocated
  • Maintenance of all the details of the allocated branches, such as sheets, files, docs, orders, invoice etc.
  • Tasks can be added or altered as deems fit to the company.
  • You shall devote your time, attention and ability to the progress and relationship development of the company. You shall comply with orders, directions and regulations as laid down by the management and faithfully serve the duties using your utmost endeavour to promote its interests.
  • You will be held responsible for handling of all the allocated branches.

Qualifications:

  • Previous experience in a support or operations role, preferably within the education or franchise sector.
  • Strong communication and interpersonal skills.
  • Detailoriented with excellent organizational abilities.
  • Ability to work independently and collaboratively as part of a team.
  • Knowledge of preschool operations and franchise management is a plus.

Experience:

- total work: 1 year (preferred)

Work Location:
In person