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Officer - Wool Sales & Marketing @ Rishra

3 months ago

Kolkata, West Bengal, India Aditya Birla Group Full time

Designation:
Officer

Updated:
June 15, 2024

Location:
West Bengal, India

Organization:
Textiles

Job Purpose:

  • To provide support to Business development/ Knitting yarn sales for worsted yarn export business USA, Europe & Asian country, Functional support to Sales & Marketing,_ as maintenance/service to existing customer accounts to help growth of business as per strategy._ And gradually take up Front Line Sales & Marketing Role_.

Job description

  • Business development/ Knitting yarn sales for worsted yarn export business USA, Europe & Asian country.
  • Demand analysis/Market mapping for target country to evaluate the market potential, demand & to plan strategy for new business generation,
  • Development of new agent / trader for target market ,
  • Coordinate with cross function team ( Development / Production/ Commercial) for business development & production,
  • Sales forecasting, sales planning & production follow up to achieve the target,
  • Customer management, to keep update customer on their order, development, sampling etc.,

Job Context & Major Challenges:

  • In the competitive market place the company is aiming to increase VAP knitting yarn business in India,
  • Understand business, nature and behaviour of customers as well as competition,
  • Develop good understanding of the manufacturing processes, cause & effect relationship, technical aspects of onward processes.
  • Provide service and updated information to the customers & other stake holders before they start follow up and improve customer service

Job Challenges:

  • To understand business, nature and behaviour of customers as well as competition.
  • To develop good understanding of the manufacturing processes, cause & effect relationship, technical aspects of onward processes.
  • To provide service and updated information to the customers & other stake holders before they start follow up and improve CDI.

Key Result Areas:

  • Customer Support_
  • Customer management, to keep update customer on their order, development, sampling etc.,
  • Online entry of customer complaint/feedback in SAP and follow up with concerned department till closure of same
  • To update inquiry detail in SAP system various steps of order processing starting from inquiry logging to Despatch advice
  • Follow up with operations on status of order for timely delivery
II. Functional Assistance

  • Market research to identify new customers_
  • To assist sales & marketing while participating in exhibition/trade show for business development/knowledge upgradation._
  • To prepare MIS on pending order status/Pending development status and update to sales & marketing on weekly basis._
  • Prepare MIS including yarn price calculation, sales confirmation, production order, outstanding order position, shipment advice to buyers, etc._

III:
Sales Support- To issue Sales contract /Proforma invoice against order confirmation_

  • To advise dispatch plan to logistic consulting with sales & marketing manager_
  • To issue job card/sales order in SAP after confirmation of order._

Qualifications:

Bachelor Of Textiles

Minimum Experience Level:

1-3 Years

Report to:

Assistant General Manager