Current jobs related to Incident Commander for The Network Focused IT - Hyderabad, Telangana - Qualcomm
-
Infrastructure Engineering Sr Advisor
1 month ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Overview:This role helps support the...
-
Cyber Security Analyst II
4 weeks ago
Hyderabad, Telangana, India FedEx Full timeJob Description:The Cyber Security Analyst will be responsible for supporting the design, implementation, and management of micro-segmentation strategies within our enterprise network, utilizing the Illumio platform. This role involves collaboration with various IT and business teams to enhance our security posture by effectively segmenting our network to...
-
Infrastructure Engineering Senior Advisor
4 days ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Overview:This role helps support the...
-
Infrastructure Engineering Senior Advisor
1 month ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Overview:This role helps support the...
-
Tech Ops Analyst II
1 month ago
Hyderabad, Telangana, India TJX Global IT India Full timeAbout TJXAt TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Infrastructure Engineering Advisor
3 weeks ago
Hyderabad, Telangana, India Evernorth Full timeResponsibilities:Responsible for responding to technical issues that are reported to us via eyes on glassmonitoring, ServiceNow Incidents, and User reports.Demonstrate strong leadership and effective communication skills while coordinatingand leading managed incident calls.Provide Level 2.5 troubleshooting and incident resolution.Identifies opportunities and...
-
Information Protection Advisor
2 weeks ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Job Description:Information Protection AdvisorJob...
-
Technical Support Lead Analyst
3 weeks ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Overview:The Technical Support Advisor...
-
Infrastructure Engineering Advisor
2 weeks ago
Hyderabad, Telangana, India Evernorth Full timePosition Overview:As a NetDevOps team we at Evernorth are bringing Software Engineering, Agile & DevOps principles to Enterprise Networking, and Enterprise Networking into the DevOps team. NetDevOps is infrastructure as code; it is automatingnetwork engineering/operations to the furthest extent possible.In this role you will:Deliver infrastructure as code...
-
Cyber Security Analyst II
4 weeks ago
Hyderabad, Telangana, India FedEx Full timeJob Description: Cyber Security AnalystThe Cyber Security Analyst will provide Engineering Servicesfor all Business Unit (BU) and Service Provider activities encompassing perimeter securityto ensure a consistent state is maintained across the enterprise.Work closely with BU and Service Provider representativesproviding engineering services and proactive...
-
Senior Staff Engineer
1 month ago
Hyderabad, Telangana, India TJX Global IT India Full timeAbout TJXAt TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Senior Staff Engineer
1 month ago
Hyderabad, Telangana, India TJX Global IT India Full timeAbout TJXAt TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Cyber Security Analyst II
1 month ago
Hyderabad, Telangana, India FedEx Full timeAbout FedEx:Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding...
-
Cyber Security Analyst II
2 months ago
Hyderabad, Telangana, India FedEx Full timeAbout FedEx:Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding...
-
Category Manager_Supply Chain
1 month ago
Hyderabad, Telangana, India TJX Global IT India Full timeAbout TJXAt TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Cyber Security Analyst-Senior II
2 months ago
Hyderabad, Telangana, India FedEx Full timeAbout FedEx:Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding...
-
Cyber Security Analyst-Senior II
1 month ago
Hyderabad, Telangana, India FedEx Full timeAbout FedEx:Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding...
-
Architect- Site Reliability Engineering
2 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeThe Architect Site Reliability Engineering provides technical leadership in support of Inspires initiatives in cloud computing with a focus on improving efficiency, reducing toil, and increasing uptime and availability of Inspires cloud platforms. This individual will collaborate with peers to shape cloud application and infrastructure design, mature...
-
Infrastructure Engineering Senior Manager
1 month ago
Hyderabad, Telangana, India Evernorth Full timeAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Infrastructure Engineering Senior Manager...
-
Cyber Security Analyst-Senior II
4 weeks ago
Hyderabad, Telangana, India FedEx Full timeEvery day at FedEx, over 500,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower...
Incident Commander for The Network Focused IT
3 months ago
Company:
Qualcomm India Private Limited
Job Area:
Information Technology Group, Information Technology Group > IT Engineering
General Summary:
Qualcomm IT is looking for the Incident Commander for their Network Focused IT Operations Center (ITOC), based out of Hyderabad, India.
High Level Job Responsibilities:
- Work as an Incident Commander to lead and drive Major Incidents (all IT domains). Incident commander is responsible for logging, triaging, and updating the Major Incident records. He is also responsible for coordinating, engaging, and collaborating with various technical teams until major incident is resolved. He must ensure that timely communication to the stakeholders with progress updates on any major outages.
- Manage NOC (Network Operations Center) operations
- L1/L2 support monitor, detect, triage, troubleshoot, escalate, and fix network related issue.
- Escalate and collaborate with Tier3 (SME) team for resolving the complex IT network issues.
- Interfacing with vendors, other IT admins, and endusers as necessary to resolve the incidents.
- Coordinating with ISPs and other external service providers to resolve networkrelated issues and maintain service levels.
OEMs Coordination
- L3 escalation, Followup, part replacement, RCA
- Monitoring of network infrastructure
- Use of a wide variety of point monitoring tools and procedures to identify, triage, and escalate IT service degradation or outages.
- Implementing network changes and upgrades as per the change management policies to ensure mínimal disruption to services.
- Excellent written and verbal communication.
- Deep understanding of ITIL framework and key processes like Incident Management, Major Incident Management, Problem Management and Change Management.
- In depth knowledge and experience on CISCO Catalyst and Nexus portfolio
- Sound Understanding and experience with protocols/technologies such as BGP, OSPF, EIGRP, STP, vPC, etc.
- Experience with network services such as DNS, DHCP, Radius, TACACS, SNMP, LDAP, SMTP and NFS. Working knowledge of TCP/IP, LAN, etc.
- Proficiency working with VLAN, VRF, HSRP, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS)
- Must possess an understanding of TCP/IP, access control lists (ACLs), security, firewalls and network traffic analysis.
Minimum Qualifications:
- 4+ years of ITrelated work experience with a Bachelor's degree.
6+ years of IT-related work experience without a Bachelor's degree.
Physical Requirements:
- Frequently transports and installs equipment up to 20 lbs.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.