Current jobs related to Senior Software Support Engineer - Delhi, Delhi - Blue Stream Consultancy Pte Ltd

  • Global IT Software Engineer Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOIn your role as the Global IT Software Engineer Senior Manager & Chapter Lead, you will lead the Quality Assurance (QA) chapter within the IT & Business Platforms team at BCG. This team manages critical platforms such as ServiceNow, Jira, Confluence, AdobeSign, UiPath, and Microsoft Power Apps. Embedded within our squad supporting HR...

  • Global IT Software Engineer Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOThe Expense to Pay squad is actively pursuing a full-stack Senior Software Engineer Manager to join our agile team. As a valued member of our dynamic squad, you will play a crucial role in developing and implementing technical solutions across the entire spectrum of BCG’s timesheet and expense systems. Your responsibilities will involve...

  • Global IT QA Software Engineer Senior Manager – Gen AI/ LLM

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOThis is a GenAI Quality Engineer Senior Manager position within BCG's Quality Engineering Center of Expertise (QE CoE). The QE CoE resides within BCG’s Cloud & Platform Engineering (CPE) Portfolio. The role of CPE includes developing and supporting new and enhanced applications, as well as integrating and configuring third party...

  • Global IT Software Engineer Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are seeking a highly skilled and experienced full-stack Software Engineer Expert Senior Manager with Gen AI /LLM expertise to join our Gen AI platform team. This role focuses on building and maintaining cloud-native platforms specifically designed for Generative AI and Large Language Model (LLM) development. The ideal candidate will have...

  • Global IT Software Engineer Senior Specialist

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DO* Provide exceptional Level 3 technical support for enterprise AI tools, working closely with internal teams and vendors to ensure smooth operations and rapid problem resolution. * Drive the adoption of productivity tools within the organization by identifying and implementing enhancements that increase efficiency and user satisfaction. *...

  • Global IT Platform Engineer Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs the Global IT Platform Engineer Senior Manager & Chapter Lead, you will blend your deep expertise in ServiceNow with a passion for managing, coaching, and developing people in your team. You will directly oversee a chapter of ServiceNow specialists, helping them grow and develop their technical skills, and ensuring alignment on the...

  • IT Software Engineer – Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOPartner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a variety of dimensions related to MDP evaluation, compensation, and equity programs.   We are looking for a full-stack lead developer with demonstrated...

  • Global IT Quality Engineer Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOIn your role as the Global IT Software Engineer Senior Manager & Chapter Lead, you will lead the Quality Assurance (QA) chapter within the IT & Business Platforms team at BCG. This team manages critical platforms such as ServiceNow, Jira, Confluence, AdobeSign, UiPath, and Microsoft Power Apps. Embedded within our squad supporting HR...

  • Global IT Infra/Cloud Engineer Senior Specialist

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are seeking a strong candidate to fill the Global IT Infra/Cloud​ Engineer​ position in the Secure Data Squad focusing primarily on Cloud and Data Security. You will be working in a Security Engineering, Architecture and Automation capacity to drive and support improvements within our Secure Infrastructure Platform product portfolio....

  • Global IT Senior Infrastructure Engineer

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs Global IT Senior Infrastructure Developer, you will be responsible for development and technical support of BCG's new GenAI case team assistant.  You will work with a team of internal and external developers, product owners, solution architects and scrum masters to deliver on the roadmap. You will be expected to be hands-on with...

  • Global IT Platform Engineer Expert Senior Manager – Gen AI/ LLM

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are seeking a highly skilled and experienced Platform Engineer Senior Manager with Gen AI /LLM expertise to join our Gen AI platform team. This role focuses on building and maintaining cloud-native platforms specifically designed for Generative AI and Large Language Model (LLM) development. The ideal candidate will have a strong...

  • Global IT Platform Engineer Expert Senior Manager – Gen AI/ LLM Ops

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are seeking a highly skilled and experienced Platform Engineer Senior Manager with Gen AI /LLM expertise to join our Gen AI platform team. This role focuses on building and maintaining cloud-native platforms specifically designed for Generative AI and Large Language Model (LLM) development. The ideal candidate will have a strong...

  • Global IT Data Solution Architect Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOThe Solution Architect is responsible for the architecture, design, and delivery of cohesive technical solutions across BCG business, primarily focusing on implementation of new solutions, solution enhancements, and system/data integration. The Solution Architect likely will be aligned with one or more business area, such that they can...

  • IT Data Architect

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DO* Define data architecture for key domains within the Data Products Portfolio.* Evaluate Data related tools and technologies and recommend appropriate implementation patterns and standard methodologies to ensure our Data ecosystem is always modern.* Collaborate with Enterprise Data Architects in establishing and adhering to enterprise...

  • Global IT Solution Architect Expert Senior Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are seeking a highly skilled Gen AI/LLM Solution Architect Expert Senior Manager to join our team. This role is pivotal in building and accelerating solution delivery on our cloud-native Generative AI platform. The ideal candidate will possess a strong background in solution architecture, Gen AI and LLM-based solution delivery,...

  • Global Product Manager

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs an IT Service Automation Product Manager, you’ll be responsible for supporting the end-to-end development lifecycle for the “Ava” Automated Virtual Agent GenAI chatbot among other Service Management capabilities. You will work in an Agile environment and directly support the Product Owner to deliver Initiatives with measurable...

  • Global IT Platform Engineer Director

    4 weeks ago

    New Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOTo realize our goal to build a GenAI platform capability that will power use cases across BCG functions, we are seeing passionate Gen AI Platform Chapter Lead who is passionate about designing, developing, and optimizing GenAI based products and solutions. You will also be committed to maintaining and developing your own expertise and...

  • Field Service Engineer

    4 weeks ago

    New Delhi, 110045, South West Delhi, India Leidos Full time

    Description Duties and responsibilities will include performing a wide variety of technical support activities by installing, troubleshooting, maintaining and servicing x-ray and CT based security systems at customer sites. Typically handles complex products and/or problems, and may provide technical guidance to lower level technicians. Helps develop and...

  • Customer Program Manager

    2 weeks ago

    New Delhi, Delhi, 110001, New Delhi, India GE Aviation Full time

    Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and...

  • Senior Software Engineer

    1 week ago

    delhi, India Art Technology and Software Full time

    The Senior Software Engineer is responsible for developing and extending business applications for our clients as well as mentoring other members of the development team. Using the Agile Scrum methodology, you will be working to implement and extend applications that can run on a variety of environments including WPF, UWP, iOS, and Android.Duties and...

  • Senior Software Engineer

    5 days ago

    Delhi, India TerraFinn Technologies Full time

    Company DescriptionTerraFinn Technologies outsources scholars from various top business schools in India and experienced employees to Fintech companies globally. The company focuses on providing expert employees to help fintech companies grow their business and achieve their goals efficiently. TerraFinn Technologies values long-term relationships with both...

  • Senior Software Engineer

    4 days ago

    Delhi, India TerraFinn Technologies Full time

    Company DescriptionTerraFinn Technologies outsources scholars from various top business schools in India and experienced employees to Fintech companies globally. The company focuses on providing expert employees to help fintech companies grow their business and achieve their goals efficiently. TerraFinn Technologies values long-term relationships with both...

  • Senior Software Engineer

    3 days ago

    new delhi, India TerraFinn Technologies Full time

    Company DescriptionTerraFinn Technologies outsources scholars from various top business schools in India and experienced employees to Fintech companies globally. The company focuses on providing expert employees to help fintech companies grow their business and achieve their goals efficiently. TerraFinn Technologies values long-term relationships with both...

  • Senior Software Engineer

    2 weeks ago

    Delhi, India Blackbaud India Full time

    About the roleAs a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices.What you’ll doDesign, build, and maintain efficient, reusable, and reliable codeProactively suggest improvements to applications and processes that enhance the...

  • Senior Software Engineer

    2 days ago

    delhi, India GAVS Technologies Full time

    The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication . Experience Range : 4-9 Technical...

  • Senior Software Engineer

    1 day ago

    delhi, India GAVS Technologies Full time

    The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player.You will be a senior developer responsible for the development of new software products and enhancements to existing products.You should excel in working with large-scale applications and frameworks and have outstanding communication .Experience Range : 4-9Technical Must Have...

  • Software Support Engineer

    3 days ago

    delhi, India Trilliant Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions. We are a device-agnostic, integrated,...

  • Software Engineer III

    3 weeks ago

    Delhi, India Rocket Software Full time

    We atRocket Software are looking for Software Engineer III (Java Backend -Architecture) Experts for Chennai Location (Hybrid).Rocket Software at a Glance:As experts in IBM Z, IBM Power, and database and connectivity solutions, we help customers get more from the technology and data they have today, so they can innovate for tomorrow. We help organizations...

  • Software Engineer III

    3 weeks ago

    delhi, India Rocket Software Full time

    We at Rocket Software are looking for Software Engineer III (Java Backend -Architecture) Experts for Chennai Location (Hybrid).Rocket Software at a Glance:As experts in IBM Z, IBM Power, and database and connectivity solutions, we help customers get more from the technology and data they have today, so they can innovate for tomorrow. We help organizations...

  • Software Support Engineer

    4 months ago

    delhi, India Trilliant Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...

  • Senior Software Engineer

    2 months ago

    Delhi, India Miamin Systems Inc. Full time

    Job descriptionAs a Senior Software Engineer at Miamin Systems, you will be a key member of our engineering team, responsible for designing, developing, and maintaining sophisticated software solutions in achieving the charter of the engineering group. Your mastery of a technical domain enables you to take up business problems and solve them with a technical...

  • Senior Java Software Engineer

    2 weeks ago

    Delhi, India Enpointe IO Full time

    Company Description Enpointe IO is a specialized product engineering, web, and app development company based in Mumbai. We offer next-generation solutions for businesses of all sizes, creating custom websites and apps that enhance online visibility and meet specific needs. Our team leverages the latest technologies to deliver seamless experiences for...

  • Software Engineer II

    3 weeks ago

    delhi, India Rocket Software Full time

    We at Rocket Software are looking for Software Engineer II (Java Full Stack) Experts for Chennai Location (Hybrid).Rocket Software at a Glance:As experts in IBM Z, IBM Power, and database and connectivity solutions, we help customers get more from the technology and data they have today, so they can innovate for tomorrow. We help organizations take...

  • Senior Software Engineer

    4 months ago

    New Delhi, India dentsu Full time

    The purpose of this role is to develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company. Job Title: Senior Software Engineer Job Description: Key responsibilities: Works independently with a broader overview on the project Participates in communications with partners and...

  • Software Support Engineer

    4 months ago

    Delhi, India Trilliant Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...

  • Software Support Engineer

    3 days ago

    delhi, India Trilliant Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...

  • Software Support Engineer

    4 months ago

    Delhi, India Trilliant Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions. We are a device-agnostic, integrated,...

  • Senior Software Engineer

    2 weeks ago

    delhi, India MAIG Infotech Full time

    Position Title : Senior Software EngineerLocation : RemoteExperience : 5-7 years (2+ years relevant experience)Job Summary : Seeking an experienced Microsoft Copilot Developer to design, develop, and integrate Copilot applications and solutions, ensuring seamless integration with Microsoft technologies like Azure, Office 365, and Dynamics 365.Key...

  • Senior Software Engineer

    3 days ago

    delhi, India Chegg Inc. Full time

    Sr. Software Engineer – Back End Engineering Team | New Delhi, India About the Team: Chegg's engineering team is a group of passionate engineers who, in close collaboration with data scientists, product managers, designers, and other backend developers, build the future of the online education industry. We build our products to scale and to last, we...

Senior Software Support Engineer

3 months ago

Delhi, Delhi, India Blue Stream Consultancy Pte Ltd Full time

Job Description:
Company is currently hiring a Software Support Engineer who will report to the Director of Customer Operations.

The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Company's customers and channel partners in support of new and existing products in our growing network of utility, IIOT, and wireless networking products.

Works closely with development organizations to help understand, isolate, and resolve problems. Support Engineer investigates customer-reported problems to develop solutions and resolve production incidents or problems. Escalates unresolvable problems to the appropriate Engineering team for further investigation and resolution.

The Support Engineer has a global operational perspective with detailed product knowledge and can reach across the organization in support of the installed base.


Position Responsibilities:


Provide solution support across customer production sites that are in compliance with support agreements (SLA's) including hardware, software and firmwareAct as a liaison to local program management teams for customer issuesWorks with internal engineering teams to resolve customer issues that have not been solved through problem replication or known solutions.

Support Engineer verify issues, document steps to reproduce, validate solutions, and typically apply the patch/upgrade or change to the production environmentMonitor and track network hardware and device failures and other irregularities as reported by the customer through the issue-tracking systemTrack all Company products for failure trends and provide feedback to engineering for product enhancements or amendmentsManage and progress all issues recorded in Companys issue management system.

Maintain the customer support labs and network environments used to replicate and troubleshoot customer issuesCreates BKM's, Knowledge Base articles, Trouble Shooting documents, and Process Flow diagramsDaily review and update of the issue management systemOther duties as assignedPosition Requirements:


Looking for 5 + years of experience as a Software Support EngineerKnowledge of wired networks, commercial wireless networks and data networks (Access Points/Modems/Switches/Routers)Exposure to IEEE 802.11x, 802.15x and Mesh networksKnowledge of a variety of analytical tools, techniques and best practices used in the wireless networking and server maintenance areas desiredKnowledge in Utilities (FAN/NAN/WAN) and Advanced Electrical Metering (Smart Meters) (ANSI C12.

X / DLMS)Experience with Operating Systems such as Unix/Linux/CentOSUse of SQL queries against a database such as Oracle, MySQL or MSSQL with manipulation of CSV filesKnowledge of virtual machines environments (VMWare)Experience with protocols such as SSH, Telnet, FTP, TCP/IP, DHCP, NTP and Remote connection softwareProficiency in Microsoft Office Applications such as Word, Excel, PowerPoint and VisioAbility to establish and maintain effective working relationships with management, co-workers, staff at all levels, customers and outside contacts of diverse backgrounds while representing CompanyEducation/Certifications:

College degree in technical sciences, computer networking, computer science or related fieldRelated work and or military experience also consideredIndustry Certifications in related IT disciplines highly desired (RHCSA, CCNA, MCSE, MCP)