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Relationship Management Specialist 4
3 months ago
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
Customer Success Account Manager – AEM Guides
The Opportunity
We are looking for a Customer Success Account Manager to join our team.
AEM Guides is a new age CMS for technical documents. AEM Guides is used by Fortune-500 companies which publish millions of documents daily using this product. It is a unique opportunity to work in a startup like environment within a large organization where all prod‐uct functions collaborate closely. Given the enterprise business domain and the startup na‐ture of the team, we are growing fast and scaling the product scope and customer base at a very rapid pace
We are looking for CSAM who will work with our enterprise customers to help them derive the best outcome from the product. In this role, you will partner with the accounts and own the customer success
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In this role, you will:
What you'll Do
In this role, you will be responsible to:
What you need to succeed
To be successful in this role you will possess: