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Content Reviewer Amazon
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Content Reviewer Amazon
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Content Reviewer
3 months ago
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.
We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products.
We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Key responsibilities include:
- Internet Advertiser Review
- Review web sites for content quality based on Content Guidelines.
- Thoroughly check ad content with quality and accuracy.
- Approve or disapprove new and changed ad submissions based on policy guidelines.
- Analyze data and evaluate trends/ patterns.
- Recommend generic pattern to be translated into Rules.
- Troubleshooting issues related to Advertisers.
- Training & Coaching
- Coordinating training & mentoring sessions
- Frequently reviewing work of new hires (with guidance of Supervisor) and providing ongoing feedback in the first days, weeks and months.
- Coaching IARs towards improvement where necessary
- Offering "remedial" instruction in tool usage and other topics as required
- Maintaining Updates & Documentation and Monitoring workflow
- Escalating questions/issues from the team regarding the process and cascading updates to the team
- Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
- Preparing weekly process reports & sending these out to the concerned people
- Monitoring workflow and reassignment in the team & handling shiftissues, daily standups, updates and escalations
- Review & Maintain internal process quality
- Maintaining high internal quality of the processes by performing quality audits
- Providing specific & timely feedback to policers on errors & trends
- Act as SMEs for processes on the floor
- Should be flexible to work in night shifts and rotational weeks off's
- Advanced computer skills using a variety of programs highly desired.
- Prior experience in online advertising preferred.