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SaaS Product Manager

3 months ago

Kolkata, West Bengal, India SuperProcure Full time

Job Title : JD 25_ SaaS Product Manager (SaaS B2B Logistics Tech)

Department : Product & Engineering Team

Location : On site - Kolkata, West Bengal

About the role:

  • Translate the product vision into highly engaging and effective Web, Mobile Web, and App experiences for our customers
  • Write detailed product requirement documents, roadmaps and manage sprints to bring the roadmap to life, with a focus on agile product development
  • Integrate usability studies, user research, user journey, market analysis, competitor benchmarking and community feedback into product requirements to ensure our product experience satisfy market specific user needs and raises the bar
  • Coordinate with the product team, CXO's, customer success team, sales team, marketing team and designers to ensure cohesiveness of the overall customer experience.
  • Clearly communicating progress towards delivery, technical challenges that may occur, and to provide clarity on customer needs using a data driven approach
  • Owns the project and product management. Develops and maintains the product strategy and roadmap
  • Regularly assess product metrics, user feedback, and operational efficiency. Spearhead redesigns and refinements when necessary.
  • Designing, developing and managing activities from product definition & planning to production and release
  • Managing prioritisation and trade-offs between customer experience, business impact, performance, and post-launch support
  • Working cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements
  • Ensure the product meets the stringent data security, privacy standards and regulations policy to ensure product compliance and mitigating potential risks.
  • Offer guidance and mentorship to junior members, fostering a culture of growth, innovation, and collaboration.
  • Type of Roles within PM
    • Freight Contract, Freight Accounting & Payment Processing: Preference CA with understanding of GST, Accounting, eWaybill, eInvoice, Bill discounting, etc. Or anyone who has worked on Accounting SaaS Product
    • Drive Adoption: Understanding of analytical tools to track KPIs and understand user behaviour. Design workflows to drive user self adoption without human touch.
    • Growth and Acquisition: Identify growth opportunities by creating tools using data in the platform. Identify external integration opportunities with marketplaces and other solutions to drive more customers and grow the ecosystem.
    • SAP ERP Integration: Good understanding of SAP Hana and integration touch points and best practices.

Desired qualifications:

  • Educational qualification - Bachelor's degree in technology or CA
    • Additionally, it will be preferred if you have a Master's degree in Business Management.
  • Total experience - 2 to 5 years
  • Prior product management experience 2+ years for SaaS Product.
  • Past experience in any one of the below:
    • Logistics Tech or
    • SaaS Product in ERP / HRM / CRM / Accounting
  • Good written and oral communication skills
  • Entrepreneurial mindset, with a bias for customer-focused innovation.
  • Flair for good UX/UI
  • Inclination towards data lead decision making.
  • Excellent analytical skills with demonstrated experience turning data into actionable insights.
  • Deep understanding of business strategy and metrics.

Other Details

  • Engagement : Full Time
  • Location : On Site - Kolkata, West Bengal
  • No. of openings : 4

About SuperProcure

SuperProcure is a next-generation end-to-end TMS platform with multi-enterprise collaboration for shippers. It digitizes and automates all processes across the logistics value chain from vehicle sourcing to freight accounting, ensuring stakeholder collaboration, real-time visibility & transparency. We are determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for businesses. SuperProcure is trusted by a diverse

customer base spread across manufacturing & construction industries to boost their customer serviceability with cutting-edge technology solutions. Our clients include some of the fortune 500 companies such as Tata Chemicals, Havells, KEI, Tata Consumers, Dawaat, Shyam Steel, MP Birla Corporation, and many more.

SuperProcure is backed by IndiaMart, Caret Capital & IIM Calcutta. It has been recognized for its innovation at the CII Industrial Innovation Awards, was recognized amongst the Top 50 Emerging start-ups in India by NASSCOM, and ranked Asia's top 10 TMS solution providers by the Global Supply Chain Council (GSCC) and ChainTech. More details about our journey can be found here

Life @ SuperProcure

SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.

Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources, mentorship, and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.

Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $240 Billion logistics industry every day? DO APPLY.

Team: SuperProcure's success is fueled by our diverse & talented team of 150+ members, 50%+ of whom are women. Together, we collaborate with a shared passion for innovation and excellence. From visionary leaders & meticulous engineers to creative designers & customer support specialists, each plays a crucial role in our growth. We build lasting relationships, understand unique needs, and exceed expectations by delivering cutting-edge tailored solutions.

Culture: All challenges and fun associated with start-ups. Competitive salary, responsibilities, flat hierarchy, daily challenges, long working hours, delivery pressure, and a fun workplace.