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Business Change Manager

3 months ago

Bengaluru, Karnataka, India PERSOLKELLY INDIA PRIVATE LIMITED Full time

What youll do:

Supports and guides the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog.

Create analysis of customer journeys and product functionality.
Engages with senior technology project and technology program managers as well as product owners.

Ensure all requirements are aligned to strategic data models and operating model and all exceptions are duly recorded and ratified.

Supports the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope.

Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.

Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document.

Work with transformation lead and wider project team to ensure the change initiatives, linked to the Transformation program, are pushed through to completion.

Drives adoption of the best practices across the BA community


Qualifications - ExternalWhat you will need to succeed in the role:8+ years of relevant experienceExperience in advanced Business analysis requirements gathering and design techniques; the ability to produce structured BRDs, finalize User Story, and write functional specification.

Proven delivery experience working in a global project environment with different methodologies (including Agile/Waterfall)Hands on experience in Managing the capture, analysis and documentation of business process and driving measurable continuous improvement into process at design.

Experience in designing solutions or change interventions and overseeing change management activities which can include diverse tasks, from timeline planning to stakeholder engagement.

Experience in UAT planning, preparation and execution, UAT coordination and facilitation to Business stakeholders.
Proven ability to run effective workshops for client business users.
Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language.

Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.

What additional skills will be good to have?Knowledge and experience in one or more of the following areas


Client Services, Credit & Lending, Capital Markets, Global Payment Solutions, Global Trade & Receivables Finance, Regulatory Risk & Compliance, Sustainability.