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Customer Service Representative

3 months ago

Navi Mumbai, Maharashtra, India Upgrade Consulting Full time
Hello

Greetings of the day

We are hiring for
Customer Service Associates for
Navi Mumbai location - Day Shifts.

Salary - Upto 3 LPA
**Profile:

  • Customer Service Assistant**
    Job Description:Manage phone calls and ensure their queries are resolved or information is shared with them.
Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

**Location:

  • Navi Mumbai****Shift:
  • Day Shifts****Working days:
  • 6 days working with 1 off****Eligibility:
  • Graduated can apply****Mode of Work:
  • Work From Office****Mode of interview:
  • Walkin****Note:
  • Need immediate joiners with good communication.**HR Nishita
Warm Regards,

Talent Acquisition

Nishita

Job Types:
Full-time, Permanent

Pay:
₹280,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (preferred)

Work Location:
In person