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Automation Support Analyst

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Thiruvananthapuram, Kerala, India Allianz Services Full time

The purpose of this role is to work alongside the developers, process controllers, business analysts, SME's and provide support to the delivery of automation through robotics and the release, control and monitoring of live processes across the business.

Working alongside process controllers, developers, Business Analysts and providing support to the control & monitoring of live processesMonitoring and reporting terminations- Various Automation tool(BluePrism & UiPath)Problem solving and issues that arise from processes and support existing processes ,implementing change requirements as part of a structured change control process in a timely mannerCreates and documents procedures, scenarios and learnings of monitoring and controlling processes released into productionUpskill self by utilising trainings to further advance learning on process controller and developer activities to ensure career progressionEnsure that the technology is fully utilised through release management and capacity planning in order for the systems to operate at full potentialQualification & ExperienceExperience in Blue Prism /UiPath automation with relevant functional understanding required (0-2 Yrs)Knowledge and experience in insurance domain desiredBachelor's Degree in Engineering/software-related technology (BCA/MCA/MS) or any relevant streamStrong Analytical bias, with the ability to pick up new skills relatively quicklyExperience in other automaton tools like UiPath, Krayon, or any other relevant technology is an added advantageGood communication skills with the ability to elicit, question, probe and challenge others across the organisationAwareness or exposure to developing macros, formulae or any other coding activities would be beneficialGood Team Player