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Senior Associate Monitoring
3 months ago
Roles and Responsibilities
Profile: Senior Associate Monitoring & Control
Place of posting: Mumbai
Experience:2- 7 Years
Responsibility
Critical System Monitoring
Primary responsibility is during critical situation - troubleshoot and resolving errors When technical issue, must act quickly to analyze available data and find the root cause. Responsible for completion of SOD & EOD activities and address the issues if any. Settlement Optimization. Ensure no settlement delays.Technical expertise & Attention to detail
To be mindful of details as task involves crucial and in-depth system handling. To Handle technical issues and work towards closure by putting the technical skills in hand. Ensuring the availability during critical issues and support 24/7. On-Boarding To carry out end to end system configuration. Ensure and carry out all production pre-checks and post checks done as per internal guidelines and process set.Handling Production related activities & Queries
Handling all Daily Production Queries and all internal production process tasks. Should carry out effective communication with banks and work with cross functional teams for coordination of production issues and work towards closure.DR DRILL & other activities
Carry out Drills with proper coordination along with support team and carry out end to end pre- checks and post checks. Verify test results and critical patch movement to production system.