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Customer Care Executive

3 months ago

Nagercoil, Tamil Nadu, India Oxtix technologies Full time

Telecaller Role and Responsibility

  • Knowing all the details of the product or service offerings.
  • Regularly updating and obtaining the lists of individual contact details.
  • Meet and exceed sales target set by the organization.
  • Stay updated with market trends to better serve customers.
  • Identify customer needs and provide solutions through the company's products and services
  • Build and maintain positive relationships with future prospects.
  • Bringing clarification to the progress and performancerelated expectations by conducting regular meetings.
  • Conducting each function with the utmost respect, regardless of the behavior of the other.
  • Keep record of every customer interaction and sales activities.

Telecaller Requirements

  • Graduation or equivalent
  • Priorly experience working as a telecaller or in a similar role
  • Having done a salesrelated training program
  • Knowledgeable with computers
  • Having exposure to cultural norms and diverse viewpoints
  • Ability to change the communication style on unusual events
  • Excellent interpersonal, research, and recordkeeping skills
  • Having the capability to receive critics without internalizing them

Job Types:
Full-time, Permanent, Fresher

Pay:
₹7, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Nagercoil,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person