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Occupancy Planner
Work Dynamics

What this job involves
Overall responsibility for determining the seat capacity needed by an organisation to meet changing demands. Understands how the business operates and plans for future capacity requirements. Undertakes planning activities to ensure targets are met and optimises seat efficiency, Conduct meetings with BU's on seat utilization every quarter enabling property strategy
Major Responsibilities/ Accountabilities
Strategy and Development
Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures, technology tool etc to aid and improve operational performance
General and Task Management

• Responsible for capacity planning and for development of these services in the organisation
• Lead capacity planning activities ensuring delivery against operational requirements and which optimise seat occupancy
• Define systems and methods to continually improve plans so that the organisation can better to anticipate customer needs
• Assess existing capacity and develop operational plans and forecasts based on future plans for demand
• Manage deviations from the plan that have financial impact
• Monitor key manufacturing processes for capacity and demand, identify capacity constraints and provide analysis
• Analyse specifications and capacity and undertake appropriate calculations to estimate job requirements in terms of labour, tools, materials and resources
• Ensure that the right tools and processes are in place to deliver effective capacity planning and performance monitoring across the organisation
• Review data and trends and diagnose problems and concerns
• Utilise knowledge and research methods to benchmark capacity planning activities and to drive best practice results

Should be able to bring in technology best fit to maintain the data, demand, occupancy percentage etc
Able to make business cases
Relationship Management

• Collaborate with internal stakeholders to obtain and ensure that current and accurate information is used for planning purposes to meet operational requirements
• Liaise with customers to understand existing and future demands
• Regularly communicate plans and forecasts to internal stakeholders and review plans to ensure efficient resource utilisation
• Attend meetings and update others of issues and concerns, in particular when there is a risk of not meeting customer demands or where there are over capacity concerns
• Coordinate cross functional activities to reconcile variances from original plans and maintain a view of actual against forecast projections
• Ensure that effective data, statistical analysis and performance metrics are available to internal stakeholders

Self Management

• Comply with the Health, Safety and Environmental Policies
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge
• Resilient, optimistic, flexible and works well under pressure
• Confident, rounded thinking
• Is self aware

Key skills

• Proven management skills with the ability to optimise team performance and development
• Highly skilled communicator with the ability to communicate complex concepts to others
• Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders
• Highly developed analytical and problem solving skills
• Excellent attention to detail skills
• Commercial and financial awareness, with a full understanding of the impact of failure with regards to business costs, production targets and fulfilment of customer orders
• Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends
• Project management skills
• Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver
• Significant experience in a capacity planning role within IT/ITES
• Demonstrable experience in statistics, forecasting and management information methods and techniques
• Significant experience of building capacity/forecasting models and plans and undertaking complex analysis to create information
• Experience of delivering results through crossfunctional working
• Strong IT systems knowledge and skills including advanced Excel skills and the ability to learn new software packages

Employee specification

• Graduate
• At least 5 years' experience within a Workplace management. Role located in Gurgaon, India.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

We will empower your ambitions through our dedicated Total Rewards Program, compet

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