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Itom Architect
3 months ago
We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.
The Opportunity:
- At Open Text, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT— ITOM and Hybrid IT. Responsible for delivering business value to customers by architecting effective information systems solutions that address the customer's business problems, needs and opportunities, in a manner consistent with company's strategic and business goals.
You are great at:
- Encompassing multiple disciplines, including technology architect and solution architects.
- Collaborate with both internal and external/industry experts to anticipate customer needs in order to facilitate the definition and development of the solution.
- Strong supporters of the professional development framework for their profession and use the knowledge and best practice derived from their professional associations to the benefit of their customers.
- Collaborate with project managers to ensure effective and efficient development, delivery, deployment, operation and support of these IS solutions.
- Collaborate with the account team to meet or exceed revenue, product, customer satisfaction and market share goals for assigned account(s).
What it takes:
- Architect custom solutions of project and program or operational scope.
- Architect reusable solutions of project or operational scope.
- Customize reusable solutions of project and program or operational scope.
- Capture and share architectural IP at the project and program level.
- Oversee the implementation and governance of architectures of project and program or operational scope.
- Contribute to the Architect profession worldwide and across the company businesses.
- Develop for client technically feasible longterm IT strategies and plans.
- Assess business impact of specific technologies/strategies.
- Identify and address technical or operational risks.
- Provide review/input on project activities for medium to large business unit level projects.
- Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects.
- Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities (R).
- Deep IT industry knowledge in specific areas.
- Understands future technology or operational trends as they relate to and support customer business requirements ("trusted advisor" role).
- Expert or Master level of knowledge of specific technologies, IT operations, or IT disciplines.
- Able to design planning for accessibility, scalability, and availability.
- Manage internal reviews and contribute to Opportunity Approval and Review process for medium to large opportunities.
- Build rapport and trust with client.
- Demonstrates excellent consultative, solution selling skills.
