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Senior Executive Human Resources
3 months ago
The individual in this role oversees all activities related to Employee Engagement & Retention within the Aligned Process. It is crucial to ensure that all EE&R tasks and performance standards are met within the set timeframes, guaranteeing the utmost levels of employee satisfaction and engagement.
Key Roles and Responsibilities:
- Manage Employee Relationship and Communication:
- Act as the main point of contact representing EE&R in the aligned process by handling employee relations, queries and grievances effectively.
- Conduct policy sessions during various stages such as induction, training, and regular operations.
- Maintain a visible presence on the operations floor.
- Lead the Reward and Recognition process, including managing distressing situations.
- Provide support for activities requiring EE&R intervention.
- Execute ESAT/Dipstick & 360 Surveys promptly and take necessary actions in identified areas.
- Communicate policy/procedure updates to all involved parties.
- Drive Corporate Social Responsibility initiatives.
- Engage with Team Leaders/Managers and Teams regularly to address concerns and provide HR updates through skip level meetings and One-on-ones.
- Organize fun activities to boost morale.
- Manage Career Progression & Performance:
- Ensure timely execution of Performance Management Process annually and bi-annually.
- Facilitate Internal Job Postings (Lateral) in the Process.
- Conduct assessment centers to promote advisors to higher levels.
- Ensure Compliance:
- Handle exit formalities for resigned employees.
- Process annual increments following the life cycle approach.
- Confirmations after six months.
- Coordinate timely submission of payroll inputs and verification before sending to vendors.
- Monitor Background Checks and take necessary steps for unfavorable reports.
- Prepare weekly headcount and attrition reports.
- Support effective Audits.
- Lead Other Activities/Initiatives:
- Offer innovative solutions to tackle operational challenges.
- Engage in productivity-enhancing initiatives (Five S, 6 Sigma, etc).
Experience:
Relevant HR experience in Provider and a minimum of 3 to 4 years in HR (Provider experience is mandatory)
MBA in HR