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Counter Sales Executive

3 months ago

Raipur, Chhattisgarh, India Muklava Fashion Full time

An individual doing a counter sales job is responsible for handling all sales function in a manner which is professional enough for the customers.


  • They should also provide quick and efficient service to obtain maximum sales and also focus on customer satisfaction.
  • Should be excellent while providing service to its customers.
  • They should respond to any queries and give every information that a customer needs.

Responsibilities

  • Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
  • Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
  • Must treat all the customers with respect and courtesy.
  • Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
  • Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
  • Should provide with quotes of various quotes which is appropriate.
  • Should also update the product details with any of the resources working in a continuous manner.
  • Keep yourself updated with the product inventory and its functionality.
  • Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
  • Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
  • Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
  • Should ensure that they follow each safety rules assigned.
  • Should be active enough to inform the manager of any potential harmful condition.
  • Perform inspections of the delivery vehicle whenever required.

Speak with the employer