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Client Coordinator logistics females andheri

3 months ago

Mumbai, Maharashtra, India Transformatrix LLP Full time
We are Hiring

Client relationship Manager
Location -
Andheri

_____Females Only ____

We are Hiring B2B CRM for one of the Leading logistics Company located at Andheri Mumbai.
-
Client Communication:Maintain regular communication with clients to understand their requirements, address concerns, and provide updates on services.
-
Account Management:Oversee and manage client accounts, ensuring accurate and timely delivery of services. Collaborate with internal teams to meet client expectations.**:

  • Issue Resolution**:Act as the primary point of contact for issue resolution, promptly addressing client queries and concerns to ensure high-level satisfaction.
-
Client Retention:Develop strategies to enhance client retention and loyalty. Identify opportunities to upsell or cross-sell services that align with client needs.**:

  • Market Insight**:Stay informed about industry trends and market conditions to provide clients with valuable insights and suggestions for optimizing their logistics strategies.

Qualifications and Skills:

-
Min 3 to 8 years of experience in CRM (B2B)
-
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.

  • Proven experience in
    client relationship management, preferably in the logistics or SCM industry.
  • Strong
    communication and interpersonal skills.
-
Problem-solving and decision-making abilities.
-
Fluent English Communication Skills

  • Ability to work collaboratively with crossfunctional teams.

Salary:
Up to ₹480,000.00 per year

Schedule:

  • Day shift

Experience:

- total work: 4 years (required)

Work Location:
In person

Speak with the employer

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