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OTC Collection Associate

3 months ago


Gurgaon, Haryana, India SHL Global Full time

Detailed Business Justification for this role

  • Accountable for all cash collections for India region including risk management and efficient cash flow cycle.
  • Management of DSO for India.
  • Send out invoices, monthly statements, calling clients in line with the cash collections process.
  • Work collaboratively with the local Sales team to aid and assist negotiations and escalations with the joint ambition of reducing the age profile of receivables.
  • Provide management with timely and accurate reporting and analysis that includes cash collections forecasts.
  • Oversee all unallocated/unidentified credits.
  • Drive targeted AR reductions.
  • Help improve relevant controls whilst maintaining quality of output in a KPI driven environment to achieve monthly bookings, billing, and collections targets.
  • Promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any agreement.

About Us

  • We unlock the possibilities of businesses through the power of people, science and technology.
  • We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, groundbreaking science and business transformation.
  • When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale.
    What SHL can offer you
  • An inclusive culture.
  • A fun and flexible workplace where you'll be inspired to do your best work.
  • Employee benefits package that takes care of you and your family.
  • Support, coaching, and onthejob development to achieve career success.
  • The ability to transform workplaces around the world for others.