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Community Manager

3 months ago

Noida, Uttar Pradesh, India Staffing Ninja Full time

Job Overview:

As a Community Manager you will be at the forefront of shaping and nurturing our blockchain ecosystem. You will be responsible for conducting ecosystem research, building strategic partnerships, developing programs, facilitating communication, and ensuring the seamless onboarding of node operators and key partners. Your role will be integral in building a vibrant and engaged community, both internally and externally.

Key Responsibilities:

  • Research and Outreach:
  • and engage potential partners, collaborators, and stakeholders to expand and strengthen the Company's ecosystem.
  • thorough research to understand market trends, competitor activities, and potential areas for collaboration.
  • and maintain communication with existing and prospective partners to build mutually beneficial relationships.
  • and maintain an up-to-date ecosystem map, outlining key d'apps, oracles, DEX & CEX partners, advisors and other players in the Company'sEcosystem.
  • gaps and opportunities within the ecosystem, suggesting strategies for growth and enhancement.

Program Development Support:

  • with cross-functional teams to develop and implement ecosystem programs, events, and initiatives that align with Company's strategic goals.
  • insights and recommendations for program improvements based on community and partner feedback.

Communication and Meeting Facilitation:

  • and facilitate both internal and external meetings, ensuring effective communication and collaboration.
  • follow-up tasks and action items arising from meetings, ensuring timely completion and accountability.

Node Operator and Partner Onboarding:

  • closely with technical teams to onboard node operators and key partners, ensuring a smooth integration into the Company's ecosystem.
  • necessary training and support to ensure successful participation.

Customer and Partner Presentations:

  • compelling and impactful presentations for customers and partners, showcasing the value and benefits of the blockchain ecosystem.
  • support during presentations and engage in discussions to address queries and concerns.

Community Engagement:

  • a comprehensive content strategy that aligns with the community's interests and needs.
  • relevant content, such as articles, blog posts, videos, and infographics, to share with the community.
  • community members about the blockchain technology, Company's offerings, and the benefits of participation in the ecosystem.
  • as a conduit between the community, our Moderators, Ambassadors and Company, collecting valuable feedback and insights from community members.
  • feedback with relevant internal teams to drive product improvements and strategic decisions.
  • to organise and participate in community events, both online and offline, to promote networking, knowledge sharing, and collaboration among community members.
  • and analyse community engagement metrics, such as user activity, growth rates, and sentiment.
  • data insights to refine community strategies and enhance engagement efforts.
  • opportunities to expand the community presence across different platforms and channels, adapting to the evolving needs and preferences of community members.
  • team performance monitoring and engagement (Moderators and Ambassadors):
  • engagement is moving forward by all the community team; that they are initiating and participating in discussions on social media platforms, forums, and other relevant channels.
  • the team establishes and communicates community guidelines to ensure a respectful and inclusive environment for all community members.
  • the team is enforcing guidelines and moderating discussions to maintain a positive atmosphere.
  • to comments, inquiries, and feedback from team and community members in a timely and meaningful manner when required.

Community Marketing:

  • Creation (Outside of Campaigns):
  • engaging and informative content for social media platforms, including announcements, updates, and other community-related content.
  • compelling and visually appealing graphics to enhance marketing materials and craft engaging captions and messaging for various marketing assets.
  • social media interactions and respond to inquiries in a timely and professional manner.
  • curate, and manage content for the monthly newsletter.
  • in creating the Month-In-Review summary to highlight key achievements and updates.
  • with cross-functional teams to create and refine content aligned with company goals.