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Receptionist

3 months ago

Kolkata, West Bengal, India Kaayakalp Cosmetic & Laser Surgery Clinic Full time

We are seeking a skilled and customer-focused individual to join our team as a Receptionist at our prestigious cosmetic clinic.

As the first point of contact for our clients, you will play a vital role in providing exceptional service and ensuring a seamless experience for all visitors.


Responsibilities

  • Greet clients with a warm and friendly demeanor, ensuring they feel valued and comfortable Answer phone calls and inquiries about appointments and clinic services.
  • Efficiently manage appointment bookings, ensuring accuracy and organization in the scheduling system
  • Coordinate with staff to accommodate client preferences and maintain smooth workflow.
  • Maintain accurate patient records, process paperwork, and ensure all patient information is kept confidential.
  • Assist clients with billing inquiries, process payments, and maintain financial records with attention to detail and accuracy.
  • Provide knowledgeable assistance to clients regarding clinic services, procedures, and products, ensuring they are wellinformed and satisfied with their experience.
  • Perform general administrative duties such as filing, data entry, and maintaining office supplies to support the efficient operation of the clinic.

Qualifications

  • Minimum 1 year of experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage a high volume of visitors and calls
  • Strong attention to detail and organizational skills
  • Reliable and punctual
  • Customer service oriented and able to maintain a friendly demeanor
  • Ability to maintain confidentiality and protect patient information
  • Proficient in Microsoft Office, including Word and Excel

Job Types:
Full-time, Permanent

Pay:
Up to ₹15,000.00 per month

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Application Question(s):

  • Are you comfortable with the salary?
  • Are you willing to commute?

Experience:

  • Front desk
  • Receptionist: 1 year (required)

Language:

  • English (preferred)

Work Location:
In person