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Technical Business Analyst

1 month ago

Kolkata, West Bengal, India FinJo Full time

Job Description :

Business & Technical Analysis :

- Partner with stakeholders, product owners, and development teams to gather, analyze, and document business requirements.

- Convert business needs into functional and technical specifications (BRD, FRD, SRS, Use Cases, User Stories, Wireframes).

- Conduct gap analysis to identify areas of improvement and process optimization.

- Collaborate with UI/UX teams to design wireframes and prototypes using tools like Figma, Balsamiq, and Lucidchart.

Project Management & Agile Execution :

- Work with cross-functional Agile teams to ensure project deliverables align with business objectives.

- Define User Acceptance Testing (UAT) scenarios and assist in validation before deployment.

- Support Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) and maintain project roadmaps.

- Utilize JIRA, Confluence, and Salesforce to manage requirements and project & Stakeholder Communication :

- Serve as a liaison between technical teams and business stakeholders, ensuring clarity in requirements and project scope.

- Conduct business impact assessments for proposed IT solutions.

- Manage and prioritize initiatives based on business value, feasibility, and return on investment (ROI).

- Prepare and evaluate RFI/RFP documents for project proposals and vendor selection.

- Deliver presentations and reports to senior management, demonstrating a solid techno-commercial understanding.

Documentation & Compliance :

- Maintain top-notch documentation including requirement elicitation, test cases, workflows, and SOPs.

- Ensure compliance with data security, privacy, and business ethics standards.

- Create and manage process-related SharePoint sites and knowledge repositories.

Key Requirements :

Technical Skills :

- Business Analysis & Requirement Engineerin : BRD, FRD, SRS, RFI/RFP, Gap Analysis, Use Cases.

- Project & Agile Tools : JIRA, Confluence, Salesforce, MS Visio, Lucidchart.

- Wireframing & Prototyping : Figma, Balsamiq, Axure RP.

- Process Improvement & Automation : Experience in Robotic Process Automation (RPA) is a plus.

- Data Analysis & Reporting : MS Excel, Power BI, and SQL (preferred).

Soft Skills & Competencies :

- Excellent communication skills (C2 English level); other language knowledge (B1) is a plus.

- Strong analytical and problem-solving skills with a keen eye for detail.

- Customer-centric mindset with outstanding stakeholder management abilities.

- Ability to simplify complex technical concepts for non-technical stakeholders.

- Self-driven and proactive in managing multiple projects simultaneously.

Qualifications & Experience :

- 5+ years of experience as a Business Analyst in IT services, software development, or mobile app projects.

- Certifications in Agile, Scrum, or Business Analysis (CBAP, PMI-PBA) are a plus.

(ref:hirist.tech)