Service Desk Specialist

Job Title: Senior Service Desk SpecialistExperience Required: 8+ YearsLocation: BangaloreRole Overview:We are seeking an experienced and detail-oriented Senior Service Desk Specialist to lead support operations, streamline escalation workflows, and strengthen our IT service management processes. This role requires expertise in handling complex escalations,...

Job Description We are looking for a Service Desk Specialist to provide first-level technical support to internal and external users. The role involves logging incidents, resolving issues, and ensuring smooth operation of IT services within defined SLAs. Key Responsibilities: - Serve as the first point of contact for users seeking technical assistance via...

  Requirement Details. Job Description: About Us:  At Molecular Connections, we believe in "Connecting brilliant minds, for building the future of scientific intelligence. Founded more than two decades ago, Molecular Connections is the leading AI-ML led data science organization accelerating digital transformation of Scientific Scholarly Publishing, STEM...

Role Overview:The Service Desk Specialist will serve as the first point of contact for users experiencing technical issues. You will be responsible for diagnosing and resolving hardware, software, and network problems, escalating as necessary, and maintaining accurate records of incidents and service requests. Your goal is to deliver prompt, high-quality...

**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...

About Us:At Molecular Connections, we believe in "Connecting brilliant minds, for building the future of scientific intelligence. Founded more than two decades ago, Molecular Connections is the leading AI-ML led data science organization accelerating digital transformation of Scientific Scholarly Publishing, STEM (science, technology, engineering and...

We Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.️ Open Positions:Freshers (Technical Background) – Pune1+ Years Exp – Pune & Bangalore3+ Years...

Job Description Job Title: Specialist - Service Desk & Service Management Summary: The role is responsible for delivering high-quality IT support services by identifying, troubleshooting, and resolving technical issues in alignment with established scripts, best practices, and defined KPIs. The position requires proactive monitoring and communication of...

🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨 Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. 🖥️ Open Positions: 🔹 Freshers (Technical Background) – Pune 🔹 1+ Years Exp –...

Job Title: Service Desk Location: Bangalore Experience: 4-6 Years Requirements: - Infrastructure technical support experience - Willingness to work in night shifts and weekends - Good functional knowledge of desktop/hardware/messaging/networks - Excellent communication skills - CompTIA A+, N+, ITIL Foundation certification