Client Servicing

1 day ago

Bareilly, India Bright Brain Full time

Job Title - Client ServicingExperience - relevant 1.5 to 3 years in digital Marketing AgencyLocation - Churchgate , MumbaiWork Mode - HybridJob Description :● Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)● Good knowledge of SEO services and other digital marketing solutions● Act as a point of contact for client communication and coordination● Ensure timely follow-ups with internal teams for deliverables● Maintain high levels of client satisfaction and retention● Prepare and share regular performance updates and reports with clients● Ability to handle multiple accounts and work in a fast-paced environment● Excellent communication and relationship management skills● Proactive approach towards solving client queries and providing strategic inputsDesired Candidate will have :● Strong communication and interpersonal skills.● Attention to detail and organizational abilities.● Problem-solving and proactive mindset.● Ability to work in a fast-paced environment and manage multiple tasks simultaneously.● Proficiency in Google Workspace and Microsoft Office.● Effective execution of delivery plans.● Ability to create detailed notes, meeting minutes and maintain accurate records.● Competence in managing task trackers and reports generation● Skill in identifying and escalating issues appropriately and timelyQualification:● Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.● A minimum of 1.5 years of experience in a client servicing role in a digital agency.

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    6 days ago

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