Customer Adoption Specialist

4 weeks ago

Bengaluru, India MetaMorph Full time

About MetaMorph:We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°About Our Client:Our client is an AI-powered finance automation platform that streamlines and modernizes financial operations, offering a unified solution integrating bill payments, smart banking, AI-driven accounting, expense management, and treasury serviceHere's what you'll be diving into: ● Own post-sale relationships with our retained customers — from onboarding to long-term success.● Create, Own, Iterate Implementation process & track Customer Success● Conduct Monthly business/Adoption reviews with our customers and collect feedback● Drive customer satisfaction and NPS, turning feedback into meaningful improvements and advocacy.● Understand customer needs deeply and translate them into solutions across modules — banking, payments, and expense automation.● Partner with product and support teams to ensure customer pain points are understood and resolved.● Monitor account health, identify risks and opportunities, and proactively engage to drive retention and expansion. Build playbooks for scalable success — ensuring every customer experiences exceptional value.We're looking for someone who: ● Loves solving problems, talking to customers, and building processes from scratch As our first Customer Success team member, you’ll be the bridge between our users and our product, shaping how we deliver an amazing experience.● 2–3 years of experience in Customer Success, Account Management, or Implementation roles in SaaS, fintech, or ERP systems.● Strong understanding of finance operations — payments, approvals, reconciliation, or accounting workflows.● Excellent problem-solving and communication skills — you can translate customer issues into actionable product insights.● Empathetic, structured, and proactive — you take ownership of customer outcomes, not just tickets.● B.Tech Background (comfortable with tech-enabled solutions)● Passion for Finance is a plus● You are fluent in English (Telugu/Kannada is a plus)

  • Digital Adoption Specialist

    4 weeks ago

    Bengaluru, India InfoBeans Full time

    About the Job: - Job Title: Digital Adoption Specialist - Skills : Consulting, Client coordination, Communication, HTML, CSS - Experience Required : 2-6 Years - Location: Bangalore, Pune and Indore - Notice Period: Immediate Joiners (max 15 days) Job Description: Overview: We are seeking a skilled and dynamic Digital Adoption Specialist who will be...

  • Customer Adoption Specialist

    3 weeks ago

    Bengaluru, India OneCap Full time

    OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...

  • Digital adoption specialist

    4 weeks ago

    Bengaluru, India InfoBeans Full time

    About the Job:Job Title: Digital Adoption SpecialistSkills : Consulting, Client coordination, Communication, HTML, CSSExperience Required : 2-6 YearsLocation: Bangalore, Pune and IndoreNotice Period: Immediate Joiners (max 15 days)Job Description:Overview: We are seeking a skilled and dynamic Digital Adoption Specialist who will be responsible for driving...

  • Digital Adoption Specialist

    2 days ago

    Bengaluru, Indore, Pune, India Infogrowth Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring Digital Adoption Specialists (2–6 yrs) in Bangalore, Pune & Indore. Role involves 70% client consulting & 30% HTML/CSS, driving adoption of Whatfix products, stakeholder communication & solution delivery. Required Candidate profileDynamic professional (2–6 yrs) with expertise in client consulting, instructional design/tech writing,...

  • Digital Adoption Specialist

    2 days ago

    Bengaluru, Karnataka, India Whatfix Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who are we?Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with...

  • Digital Adoption Specialist

    20 hours ago

    Bengaluru, Karnataka, India Whatfix Full time ₹ 80,00,000 - ₹ 2,00,00,000 per year

    Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with...

  • Digital Adoption Specialist

    1 week ago

    Bengaluru, Karnataka, India Whatfix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Who are we?Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empower organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user.Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP...

  • Digital Adoption Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Whatfix Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who are we? Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empower organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP...

  • Digital Adoption Specialist

    3 days ago

    Bengaluru, Karnataka, India Whatfix Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    Who are we? Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empowers organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP...

  • Digital Adoption Specialist

    3 days ago

    Bengaluru, Karnataka, India Awign Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the pioneers and...