Operations Lead

3 weeks ago

Hyderabad, India Frugal Testing Full time

Exp Range : 3 to 6 years Work mode : Work from Office Location : Hyderabad Looking for Immediate Joiners 18 Months Bond is Mandatory Role & responsibilities Strategic Planning & Goal Setting: Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed. Operational Oversight: Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams. Team Collaboration & Leadership: Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals. Daily Standups & Coordination: Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track. Client & Prospect Follow-ups: Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships. Communication & Documentation: Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items. Team Operations Management: Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations. Knowledge Management: Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements. Project Facilitation: Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented. Tool Utilization: Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage ChatGPT and other AI tools for operational support. Performance Monitoring: Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership. SOP & Policy Development: Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency. Requirements 3-6 Years of proven experience in Operations Management or a Similar role Strong leadership, decision-making and team management abilities Proficient in workflow optimization, performance monitoring and conflict resolution Skilled in Google Suite (Docs, Sheets, Slides, Tasks) Hands-on experience with project management tools like Asana and Slack Excellent written and Verbal communication skills High attention to detail and analytical thinking Ability to thrive in a fast-paced, evolving work environment Need to work on Saturday's and flexible as well Need to work as Floor In-charge also Perks and benefits Attractive Hikes Health Insurance Contact details : Phone Number :

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