Technical Voice Process Consultant
2 weeks ago
JOB DESCRIPTON Position Summary Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business. Roles and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfils requests by clarifying desired information; completing transactions; forwarding requests. Education & Experience Under Graduates/Graduates Fresher Desired Skills and Abilities Excellent Communication Skills Basic Telephone Etiquettes MS Office Basic System Navigation Skills Customer Focus and Being Attentive Troubleshooting Good reasoning and analytical skills Active listening skills Ability to comprehend customer requirements well. Good understanding of ISP. Criteria Willing to work in Rotational shifts 5 days’ work/2 rotational weekly offs Transport facility provided Desired qualifications: 10+2 or 10+3 or 10+2+4 Desired years of experience: Fresher Ready to Join Immediately Position: Trainee Process Consultant (Technical Support) Willing to work in rotational shifts 5 Days working, 2 Days split off weekly 2-way transportation Desired Skills and Abilities: Good communication Good Analytical Skills Work Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – 560 076 and any other work locations of HGS India as applicable
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Technical Voice Process Consultant
4 weeks ago
Bengaluru, India HGS Full timeNote: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Technical Voice Process Consultant
4 weeks ago
Bengaluru, India HGS Full timeNote: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Process Consultant – Voice
3 days ago
Bengaluru, Karnataka, India Semperfi Solutions and Services Full time ₹ 24,00,000 - ₹ 30,00,000 per yearFresher or max 6 monthsimmediate joineeSalary 20kLocation:Bommanahalli,BangaloreEducation:Graduate/12th passedRotational shift-US shift2 way cab facility givenExcellent Communication in EnglishReal-time support for US-based operations Global process exposure and corporate discipline Customer-focused technical problem solving Long-term career with global...
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Voice Process Associate
2 weeks ago
Bengaluru, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
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Urgent: Technical Voice Process Consultant
3 weeks ago
Bengaluru, India HGS Full timeNote: candidate should be flexible for Night shifts. Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES - Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Technical Voice Process Consultant
4 weeks ago
Bengaluru, India HGS Full timeNote: candidate should be flexible for Night shifts.Position : Technical Voice Process ConsultantExperience : 0- 6 MonthsWork Location : BengaluruWorking mode : Work from OfficeNightshifts : YesRoles & RESPONSIBILITIES- Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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International Voice Process
1 day ago
Bengaluru, India Covenant Consultant Full time**Position**: International Voice Process Specialist - US Healthcare **Location: Adyar,Chennai** **Type**: Full-Time **(work from home after 2 months from joining)** **NOTE: Interview will HAPPEN only in a direct walk-in** at the Concern Company.(In Chennai) **About Us**: Our company is a leading healthcare solutions provider that prides itself on...
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Technical voice process
5 days ago
Bengaluru, Karnataka, India Vipsa Talent Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearexp: 0-6 yrsInternational voice process/Technical supportmust have excellent comms any grads can apply/under grads can also apply willing to work in night shiftsvirtual interviews interested can share your resumes to LAVANYA
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International Voice Process
1 day ago
Bengaluru, India Covenant Consultant Full time**Job Title**: International Voice Customer Service Executive **Location**: Electronic city, Bangalore **Job Type**: Full-time **(WORK FROM OFFICE)** **Experience Levels**: We are seeking dedicated and experienced individuals to join our team as International Voice Customer Service Executives in Bangalore. If you have a passion for customer service,...
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Voice Processing
2 weeks ago
Bengaluru, India Nbula Innovations LLP Full timeJob Overview We are seeking a dynamic individual for a Junior level Voice Processing role in various BPO companies(Startek,Sagility,WNS etc.). This is a full-time position located in Bangalore and Hyderabad. We welcome applications from both freshers and those who bring a bit of experience, aiming to excel in the realm of voice and chat processes....
