Security Delivery Manager

Job Title: Security Delivery Manager Experience Required: 10+ Years Location: Bengaluru Employment Type: Full-time About the Role The Security Delivery Manager will lead and own the end-to-end delivery of cybersecurity services and projects for our clients. This role requires strong stakeholder management, technical expertise in security domains, service delivery leadership, and the ability to manage cross-functional teams to ensure timely, compliant, and high-quality security operations. Key Responsibilities • Lead the planning, delivery, and implementation of cybersecurity programs, services, and managed security operations. • Oversee delivery performance, service SLAs, escalations, incident handling, and operational governance. • Collaborate closely with SOC, VAPT, IR, Cloud Security, and Compliance teams to ensure seamless service execution. • Act as the primary client contact for service delivery, ensuring high customer satisfaction and relationship management. • Manage delivery schedules, resource allocation, project budgets, documentation, and reporting. • Conduct periodic service reviews, risk assessments, gap analysis, and improvement planning. • Ensure adherence to ITIL / ISO 27001 / NIST or equivalent security and operational frameworks. • Drive continuous improvement initiatives to optimize processes, tooling, automation, and productivity. • Mentor, guide, and manage delivery engineers and team leads, supporting their ongoing skill development. • Collaborate with Pre-Sales and Solutions teams for new project transition, onboarding, and handover to operations. Key Skills & Competencies • Strong understanding of cybersecurity domains such as SOC Operations, Incident Response, SIEM, EDR/XDR, VAPT, Threat Intelligence, Cloud Security, and Network Security. • Demonstrated experience delivering managed security services at scale. • Strong client communication, stakeholder management, and leadership skills. • Hands-on exposure to security platforms (Splunk, Sentinel, CrowdStrike, Defender, Qualys, Rapid7, etc.) is a plus. • Understanding of compliance frameworks (ISO 27001, SOC2, PCI-DSS), threat landscapes, and security controls. • Familiarity with project management methodologies and ITIL practices. • Ability to manage large teams in multi-client or global delivery environments. • Familiarity with modern security frameworks (MITRE ATT&CK, CIS Controls, Zero Trust Architecture, and NIST CSF). • Experience with SIEM and SOAR tools (Splunk, Sentinel, Cortex XSOAR, ServiceNow SecOps) and EDR/XDR platforms (CrowdStrike, Defender, SentinelOne). • Strong understanding of Cloud Security Posture Management (CSPM), SASE, and Zero Trust principles. • Exposure to AI/ML-driven threat analytics, automation, and orchestration workflows. • Knowledge of DevSecOps practices and integration of security within CI/CD pipelines. • Awareness of data protection and privacy regulations (GDPR, HIPAA, DPDP, etc.). • Understanding of compliance frameworks (ISO 27001, SOC2, PCI-DSS), threat landscapes, and security controls. • Familiarity with project management methodologies and ITIL practices. • Ability to manage large teams in multi-client or global delivery environments. Education & Certifications • Bachelor’s degree in Computer Science / Information Security / Engineering or related field. • Preferred certifications: CISSP, CISM, CRISC, ITIL, ISO 27001 LA/LI, CCSP or equivalent. Soft Qualities We Look For • Strong problem-solver with a delivery-first mindset • Calm under pressure, especially during security incidents • Clear communicator and collaborative leader • Customer-focused engagement style Why Join Mitigata? If India’s growth is under threat, we’re standing in the way. Every cyberattack, every data breach, every fraudulent claim—isn’t just a digital incident. It’s a financial bullet aimed at India. At Mitigata, we’ve built a first-of-its-kind organisation that combines cybersecurity with liability insurance—because defence without coverage is incomplete. From ransomware taking down hospitals, to directors being sued overnight, to startups losing funding after a breach—we protect what matters: Their servers. Their balance sheets. Their reputation. We’re building India’s cyber shield—one firewall, one policy, one partnership at a time. Our work is national defence in the digital age – We protect government, businesses & individuals from collapsing under the weight of cybercrime and legal liability. You’ll be designing and defending the infrastructure that keeps India’s growth story alive. Competitive compensation, ESOPs, and the opportunity to secure a billion-dollar future. Join us if you're done building for vanity. Build for protection. Build for survival. Build for Bharat