Senior Information Technology Manager

3 weeks ago


Ahmedabad, India MYCPE ONE Full time

The Manager of Cybersecurity & Managed IT Services will be responsible for building and leading the new division from the ground up. This role includes strategic planning, operational execution, team building, and end-to-end service delivery. The ideal candidate will have a strong background in IT leadership, cybersecurity, cloud services, and client management—particularly with CPA or financial services firms. Key Responsibilities: Strategic Leadership: • Develop and execute the vision, strategy, and roadmap for the division. • Define and manage service offerings tailored specifically for CPA and accounting firms. • Set and manage budgets, forecasts, and key performance metrics. Operational Oversight: • Establish operational workflows, technical infrastructure, and client onboarding procedures. • Oversee daily operations including cybersecurity monitoring, helpdesk support, cloud hosting, and IT service delivery. • Ensure high availability, uptime, and responsiveness across all services. Team Building & Management: • Recruit, build, and lead a high-performing technical and support team. • Define roles and responsibilities, set clear goals, and drive a culture of accountability and excellence. • Mentor and support professional development of team members. Cybersecurity & Compliance: • Design and implement cybersecurity frameworks that meet industry best practices and regulatory requirements (e.g., SOC 2, HIPAA, IRS Pub 4557). • Establish and maintain incident response protocols and data protection policies. • Stay current with evolving threats and ensure proactive mitigation. Client Focus: • Develop deep relationships with CPA firms to understand their unique IT and compliance needs. • Ensure exceptional client satisfaction and long-term partnerships. • Oversee client onboarding, project implementations, and ongoing managed services.



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