Director, Global Technology and Resource Optimization

2 weeks ago

Hyderabad, India McDonalds in India Full time

About Us:

McDonalds growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonalds will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonalds Global Technology is here to power tomorrows feel-good moments.?Thats why youll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.?Using AI, robotics and emerging tech, were digitizing the Golden Arches. Combine that with our unparalleled global scale, and were reshaping all areas of the business, industry and every community that is home to a McDonalds restaurant. We face complex tech challenges every day. But thats where our diverse and talented teams come in. Theyre made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast paced.

Check out the McDonalds Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Position Summary:

Director of Global Technology and Resource Optimization - India

Were hiring a Director of Global Technology and Resource Optimization to join our team in Hyderabad as we open McDonalds India. Our Hyderabad center will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew, and employee experience each and every day.

As the Director of Global Technology and Resource Optimization, you will lead the strategic direction and execution of global technology initiatives. Your leadership will drive the development and delivery of innovative technology solutions that align with business goals, ensuring optimal financial management, and resource allocation. Your role will be instrumental in building and executing a resourcing strategy for technology teams, encompassing workforce planning, staffing, and talent market intelligence, while supporting digital transformation initiatives. Collaborating with senior leadership, you will drive key business strategies, manage vendor consolidation, and establish technology development centers in India. Your expertise will be crucial in maintaining the health and security of operations, ultimately contributing to the organizations success and growth.

While no two days are likely to be the same, your typical responsibilities will include:

  • Lead strategic planning and delivery of global technology services to meet or exceed business outcomes.
  • Design and expand the technology center in India, focusing on Enterprise products and platforms, Cybersecurity, and Cloud Engineering to enhance the companys global technology capabilities.
  • Develop and execute the resourcing strategy for technology teams, including workforce planning and delivering talent market intelligence in India.
  • Oversee strategic business and technology projects to achieve key initiatives and digital transformation goals.
  • Create and manage financial budgets, collaborating with teams and Finance to optimize resources.
  • Participate in industry forums to enhance the companys brand and influence in the Indian and global technology markets.
  • Cultivate relationships with leadership and stakeholders to resolve issues, drive alignment, and foster partnerships.
  • Implement tools and processes to evaluate operational targets, deliver continuous improvement, and maintain health and security.

Who were looking for:

  • Bachelors degree in engineering or business management required; MBA preferred.
  • 10-15 years of experience, including direct involvement in establishing and expanding tech development centers in India.
  • Deep expertise in Tech resourcing and optimization, Enterprise products and platforms, Infrastructure, Cybersecurity, Cloud Engineering, and digital transformation processes.
  • Proficiency in value creation management, linking business value drivers with team outputs.
  • Participation in industry forums (e.g., NASSCOM) to enhance market positioning is highly desired.
  • Proven experience in attracting and managing tech talent, including EVP, performance, and development.
  • Executive leadership presence with the ability to influence senior leaders, align strategic initiatives, and drive cross-functional collaboration.
  • Strong strategic project management skills, capable of leading large-scale technology programs from planning to execution.
  • Excellent analytical and communication skills, adept at conveying complex concepts to both technical and non-technical audiences.

Work location: Hyderabad, India

Work pattern: Full time role

Work mode: Hybrid

Additional Information:

McDonalds is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

McDonalds Capability Center India Private Limited (McDonalds in India) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonalds in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonalds in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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