Training, Quality
2 weeks ago
Position: Training & Quality Assurance (TQA) Manager Location: Mumbai Company: Orex Coliving Spaces Pvt. Ltd. (Union Living) CTC: Up to ₹6 LPA Industry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgrounds About the Role Union Living is looking for a detail-oriented and process-driven Training & Quality Assurance (TQA) Manager to lead service training, operational audits, and quality control across properties. The role focuses on maintaining high service standards, ensuring SOP compliance, and driving continuous improvement across teams. Key Responsibilities Develop and conduct training programs for property and operations teams. Perform regular quality audits to ensure adherence to SOPs and service benchmarks. Identify performance gaps and create action plans to resolve them. Collaborate with operations and HR to implement process improvements. Maintain detailed records of training sessions, feedback, and audit reports. Support new property launches by training teams and ensuring readiness. Requirements 3–7 years of experience in training, quality, or operations management. Background in hospitality, co-living, or facility management preferred. Strong communication, analytical, and presentation skills. Proven experience in creating and enforcing SOPs. Organized, proactive, and comfortable in a fast-paced work environment. What You’ll Get End-to-end ownership of training and quality initiatives. Opportunity to influence service excellence across properties. A collaborative, growth-driven work environment.
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Training And Quality Manager
1 week ago
Mumbai, Maharashtra, India Tensai Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title:Quality & Training ManagerLocation:GhatkoparCompany:Tensai – Marketing AgencyWorking Days and Timings:Monday to Friday (10am to 6:30pm), Sat -Sun fixed offsJob Description:We are looking for aQuality & Training Managerto oversee performance monitoring and skill development of our Business Development Executives (BDEs). The role will...
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Quality Analyst
4 days ago
Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 3,00,000 - ₹ 6,00,000 per yearHiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...
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Training and quality lead
5 days ago
mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Training and quality lead
7 days ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector.Can join immediately with us.Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Training & Quality Assurance
11 hours ago
Navi Mumbai, India Skillventory Full time**Training **&** Quality Assurance**: - From 6 to 11 year(s) of experience - ₹ Not Disclosed by Recruiter - Navi Mumbaior **Roles and Responsibilities** Create exceptional training and quality assessment programs for our Collections & - Sales team (Call Center & Field). - Single point of contact for all training and quality interventions...
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Training, Quality
2 weeks ago
Mumbai, India Union Living Full timePosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training, Quality
2 weeks ago
Mumbai, India Union Living Full timePosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training, Quality
2 weeks ago
Mumbai, India Union Living Full timePosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training, Quality
2 weeks ago
Mumbai, India Union Living Full timePosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training and quality lead
4 weeks ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
