Application Support Engineer
2 weeks ago
Resonate is an Australian-founded tech company with a growing presence in India. Webuild an enterprise Customer Experience (CX) SaaS platform that helps leadingcompanies listen to their customers and employees, close the loop faster, and act oninsights. Our Voice of Customer and Voice of Employee platform leverages machinelearning, text analytics, and powerful data visualizations to deliver actionable insights.We’re trusted by flagship customers globally and continue to grow our brand recognitionin the space.We’re looking for an Application Support Engineer to strengthen our team in Kochi,India.In this role, you will play a crucial part in maintaining and innovating within our cloud-based SaaS product, hosted 100% on Microsoft Azure.Responsibilities: Support daily operations of cloud environments on Microsoft Azure Improve monitoring, stability, and reliability of the platform Own incident response end to end Identify and implement automation opportunities Manage automated and manual deployments Maintain, upgrade, harden, and patch VMs Document processes and propose new procedures to improve operations Handle 2nd and 3rd level service requests Collaborate closely within a highly technical, multi-skilled teamTechnical Competencies: Strong skills in Microsoft SQL Server and PowerShell Solid experience in infrastructure or SaaS architecture Trained, certified, or experienced in Microsoft Azure Good understanding of Windows, virtualization, and networks Strong troubleshooting skills under SLA constraints A mindset focused on automation and integrationAbout You: You take pride in your work and aim to make a difference You’re a team player who demonstrates ownership and gets things done You communicate clearly, ask for help when needed, and provide it when othersneed support You can manage multiple assignments in a fast-paced environment You’re hungry to learn, passionate about technology, and stay on top of trendsQualifications: Degree in IT, networking, computer science, or equivalent Minimum 3 years of industry experience in operations, infrastructure, or a similarroleNice to Haves: Experience in a SaaS product company Familiarity with ISMS (ISO27001/GDPR) ITIL CertificationWhat You’ll Get at Resonate: Support and guidance to grow within your role and beyond Work with highly skilled peers in a culture of knowledge sharing Be part of a growing and fun culture that you help shape Opportunities to work with cutting-edge technologies and approachesThis is your chance to join a company entering its next chapter of growth. If you’re acreative thinker who loves problem-solving and delivering excellence, we’d love to hearfrom you. Please include a short cover letter on why you believe you’re a good fit for thisrole This is an on-site role in our Kochi office Applicants must be eligible to work in a permanent position in India
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Application Support Engineer
4 weeks ago
Kochi, India Orion Innovation Full timeOrion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries...
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Application support engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. Webuild an enterprise Customer Experience (CX) Saa S platform that helps leadingcompanies listen to their customers and employees, close the loop faster, and act oninsights. Our Voice of Customer and Voice of Employee platform leverages machinelearning, text analytics, and...
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Application Support Engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. Webuild an enterprise Customer Experience (CX) SaaS platform that helps leadingcompanies listen to their customers and employees, close the loop faster, and act oninsights. Our Voice of Customer and Voice of Employee platform leverages machinelearning, text analytics, and...
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Application Support Engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and...
-
Application Support Engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and...
-
Application Support Engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and...
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Application Support Engineer
2 weeks ago
kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and...
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Application Support Engineer
2 weeks ago
Kochi, India Acquarius Capstorm Limited Full timeResonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and...
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Java Application Support
2 weeks ago
Kochi, India RapidBrains Full timeJob Title : Application Support Engineer (Java)Location : Kochi -Onsite Work Type : Full-timeNotice Period : 0-15 DaysAbout the RoleWe are seeking a proactive and technically skilled Application Support Engineer to join our team. The role involves incident resolution, monitoring critical applications, and collaborating with senior engineers to ensure...
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Java Application Support
2 weeks ago
Kochi, India RapidBrains Full timeJob Title : Application Support Engineer (Java)Location : Kochi -Onsite Work Type : Full-timeNotice Period : 0-15 DaysAbout the RoleWe are seeking a proactive and technically skilled Application Support Engineer to join our team. The role involves incident resolution, monitoring critical applications, and collaborating with senior engineers to ensure...
