Customer Service Representative

3 days ago


Kakinada, India Jobman by Shunya Tattva Full time

📞 Hiring: Phone Banking Officer – Mumbai (Top Banking Brand)💼 Experience: Freshers & Experienced📍 Location: Mumbai/ Thane/ Navi Mumbai🎓 Education:Undergraduates: ₹1.80 – 3.00 LPAGraduates: ₹1.80 – 4.50 LPA💡 Job Role: Phone Banking OfficerYou will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy.✨ Key ResponsibilitiesHandle inbound/outbound customer calls with a positive attitudeProvide accurate information regarding banking products & servicesResolve queries, raise service requests, and ensure customer satisfactionMaintain call quality, compliance, and process adherenceUpdate customer interactions in the system accurately📝 RequirementsExcellent spoken communication skills (English + Hindi preferred)Good listening & problem-solving skillsAbility to handle customer queries with patience and confidenceBasic computer proficiencyImmediate joiners preferred🌟 PerksAttractive incentivesOn Bank Payroll JobDay Job with 5 days working📩 Interested candidates can share their CV on 829199951192111@shunyatattva.co.inHR Namrata Kamble



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