SOC Analyst
1 month ago
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. Itâs about expanding your skills and expertise in your current role and preparing yourself for future advancements. Thatâs why we encourage you to take every opportunity to further your career within our great global team.
Grow Your Career with NTT DATA
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What you'll be doing
Job Requirement:- Security Monitoring and Reporting
- 24x7 monitoring and detection of known security threats and attacks
- Real time Email notifications for non-investigated alerts
- Notification will include details of incident and response measures.
- Opening of Incident ticket in customer ITSM tool for non-investigated alerts
- Standard Daily Automated Reports to distribution lists (- Weekly Summary Reports -)
- Daily and Weekly Reports will be provided
- Regular updates to existing use cases
- Addition of new use cases based on new global threats and inputs from customer
- Documentation of Use cases including conditions, detection logic
- Analysis Run-books for use cases
- Response to service requests for additional logs, filtering and aggregation of log data
- Change management process of client to be followed for SIEM changes
- Quarterly session for fine tuning use cases and reports.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
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