Business Analyst

2 weeks ago

Mumbai, India HDFC Bank Full time

Job Purpose

Business Analyst Team Member Application management in BTG primarily focusses on the following functions:

1) Executing and monitoring the Task in a Software Project life cycle, requirement conceptualization, requirement gathering, functional specifications, functional testing and roll-out

2) Application Support

3) Application Training to the Users

4) Strong exp into Retail domain being into Loans/Mortgages

5) Have experience into LOS and LMS


Job Responsibilities(JR) : 6 – 8 Areas

Change Management:

  • Project Management for Application developments / enhancement / upgradation / Data migration
  • Meet regulatory requirements
  • Enable better operations process to reduce business risk.
  • Training to users
  • Data Analysis when doing the requirements to iron out potential future issues
  • Regular updates in Project Management Tool.


Application Support:

  • Application Support
  • To support users with regards to Application queries and Application issue resolution
  • System Fault Report (SFR) management
  • Data Analysis for reconciliation and to identify leakages or where processes are breaking to further fine tune the journeys


Implementation of Regulatory guidelines and mandates:

  • Ensuring observation in Audit / Compliance reports are tracked for closure
  • Representing the bank in areas handled in case of RBI inspection / investigation by other regulatory agencies
  • Ensuring Information security guidelines are adhered
  • Ensuring all the governance processes are adhered to as part of the regular work activities


Stakeholder Management & Teamwork:

  • Ability to work as a team and collaborate across cross functional teams of the bank with objective to closure of task as per committed timelines
  • Identify potential issues and do timely escalations.
  • Keep team lead updated on day-to-day workings and action items


Vendor Management:

  • Ensuring good relationship with all the software vendors
  • Asking for regular updates from vendors on their task
  • Ensuring proper governance process is followed in all the activities related to vendor like PO processing etc.
  • Having regular meetings with vendors to review the various aspect in relationship


Educational Qualifications:

  • Graduate or Postgraduate
  • Relevant Certifications if any will be an added advantage (E.g.: Agile/Scrum/Oracle/PMP/CAIIB etc.)

Key Skills:

  • Strong Analytical and Logical thinking skills
  • Strong understanding of Business / Operations and systems for relevant domain
  • Strong Project Management
  • Strong Team/ people management
  • Strong communication and coordination
  • Strong exp into Retail domain being into Loans/Mortgages
  • Have experience into LOS and LMS


Minimum experience in years – 8 to 10 years in the role as business analyst /Project management

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