Current jobs related to Collections Specialist - Mumbai - DBS Bank

  • Collections Specialist

    4 months ago

    mumbai, India DBS Bank Full time

    Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we...

  • Collections Specialist

    4 months ago

    Mumbai, India DBS Bank Full time

    Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we...

  • Collections Specialist

    4 months ago

    Mumbai, India DBS Bank Full time

    Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we...

  • Executive Collection

    4 months ago

    Kandivali, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent Job Opportunity for Executive Collection **Qualification**: Graduates **Experience**: 3yrs **Location**: Kandivali Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process...

  • Collection Client Outstanding

    3 months ago

    Mumbai, India Oncloudz Softech Pvt Ltd Full time

    We are hiring the position of **Collection client outstanding ** for one of our client. Position : Collection client outstanding Experience : 1 to 3 years Salary :30k Location : Mumbai ,Mulund (West) Work Mode : Work From office Notice Period : 15 Days Immediate joiners only Job Type : Full Time Qualification: Any Graduate **Job brief** We are...

  • Collection Executive

    3 months ago

    Mumbai, Maharashtra, India Electronics Devices Worldwide Pvt. Ltd. Full time

    We are looking for a Collection Executive to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Key Responsibilities a) Monitor accounts to identify outstanding debts b) Investigate historical data for each debt or bill c) Find and contact clients to ask...

  • Collection Executive

    3 weeks ago

    Mumbai, India Rx Consultants Private Limited (Hospital Healthcare Financing) Full time

    We are seeking a dedicated and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and overseeing the collections process for our clients in the pharma healthcare sector, Hospitals. This role requires excellent communication skills, a strong understanding of financial principles, and the ability to...

  • Collection Executive

    3 weeks ago

    Mumbai, India Rx Consultants Private Limited (Hospital Healthcare Financing) Full time

    We are seeking a dedicated and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and overseeing the collections process for our clients in the pharma healthcare sector, Hospitals. This role requires excellent communication skills, a strong understanding of financial principles, and the ability to...

  • Collection Executive

    2 weeks ago

    Mumbai, India Rx Consultants Private Limited (Hospital Healthcare Financing) Full time

    We are seeking a dedicated and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and overseeing the collections process for our clients in the pharma healthcare sector, Hospitals. This role requires excellent communication skills, a strong understanding of financial principles, and the ability to...

  • Collection Executive

    3 months ago

    Mumbai, India STECH HR Solution Full time

    Position: "Collection Manager", “Relationship Manager” No Sales, No Target Location: Lower Parel, Mumbai Experience: 0 years - 5 years Gender - Male / Female Education -Any Graduation in any stream **Job Description**: Ø Reviewing the company debtor list. Ø Contacting customers and informing them of their overdue bills. Ø Contact clients and...

  • Collection Executive

    3 months ago

    Navi Mumbai, India hdb finance Full time

    **Company: HDB Finance** **Process: Collection Process Tele caller** **Qualification**:Graduation **Experience**:6 Months **Salary**:14000 to 18000 INR Per month, Unlimited Incentives **Roles and responsibility**: We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Should have excellent communication...

  • Collection Executive

    3 months ago

    Mumbai, India Olive green consulting Full time

    A Collection Executive, also known as a Collections Specialist or Debt Collector, plays a critical role in managing and recovering outstanding debts owed to a company or organization. Their primary responsibility is to contact individuals or businesses who have unpaid bills or overdue accounts and work towards resolving these financial obligations. Here is a...

  • Specialist Tele Collections

    4 months ago

    mumbai, India DBS Bank Full time

    Job PurposeTo maintain the bucket balances and reduce NPA on the bank’s bookEnsuring that effective tools are applied to recovery lossesEnsuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc.Key Accountabilities1)Managing Front-end Collection for Personal Loans2)Tele-collections include Pre & post...

  • Specialist Tele Collections

    4 months ago

    Mumbai, India DBS Bank Full time

    Job Purpose To maintain the bucket balances and reduce NPA on the bank’s bookEnsuring that effective tools are applied to recovery lossesEnsuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc.Key Accountabilities 1)Managing Front-end Collection for Personal Loans 2)Tele-collections include Pre & post...

  • Specialist Tele Collections

    4 months ago

    Mumbai, India DBS Bank Full time

    Job Purpose To maintain the bucket balances and reduce NPA on the bank’s bookEnsuring that effective tools are applied to recovery lossesEnsuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc.Key Accountabilities 1)Managing Front-end Collection for Personal Loans 2)Tele-collections include Pre & post...

  • Specialist Tele Collections

    4 months ago

    Mumbai, India DBS Bank Full time

    Job Purpose To maintain the bucket balances and reduce NPA on the bank’s book Ensuring that effective tools are applied to recovery losses Ensuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc. Key Accountabilities 1)Managing Front-end Collection for Personal Loans 2)Tele-collections include Pre &...

  • Specialist Tele Collections

    1 day ago

    mumbai, India DBS Bank Full time

    Job Purpose To maintain the bucket balances and reduce NPA on the bank’s bookEnsuring that effective tools are applied to recovery lossesEnsuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc.Key Accountabilities 1)Managing Front-end Collection for Personal Loans 2)Tele-collections include Pre & post...

  • Specialist Tele Collections

    1 day ago

    mumbai, India DBS Bank Full time

    Job Purpose To maintain the bucket balances and reduce NPA on the bank’s book Ensuring that effective tools are applied to recovery losses Ensuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc. Key Accountabilities 1)Managing Front-end Collection for Personal Loans 2)Tele-collections include Pre &...

  • Collections Executive

    4 months ago

    Mumbai, India Noventiq Full time

    **Noventiq is hiring!** - Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...

  • Tele Collection Executive

    3 months ago

    Navi Mumbai, India hdb finance Full time

    **Company: HDB Finance** **Process: Collection Process Tele caller** **Qualification**:Graduation **Experience: Fresher** **Salary**:14000 to 18000 INR Per month, Unlimited Incentives **Roles and responsibility**: We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Should have excellent communication...

Collections Specialist

4 months ago

Mumbai, India DBS Bank Full time

Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure

Job Purpose

1. To maintain the bucket balances and reduce NPA on the bank’s book

2. Ensuring that effective tools are applied to recovery losses

3. Ensuring all the data requirements are managed well for any inputs needed for analytics , legal inputs, etc.

Key Accountabilities

1) Work with Debt Collection Agencies & Branches to deliver on Target performance in Pre-charge off as well as Post-Charge off buckets

2) Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against MTD target v/s achievement & issuing performance letters monthly

3) Reconciliation of payments collected along with receipts on a daily basis, to check for any fraud/siphoning of funds by DCA staff

4) Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual review on the Agencies i.e. Financial & reputations; information security & control; on-site review results, service level & yearly performance.

5) Execution of legal remedies like sec.138,arbitration, Lok Adalat, SARFAESI Act etc on defaulting customers for recovery of outstanding.

6) Visiting Branches, Customers & DCA’s for to drive collections & ensure assigned targets are achieved.

7) Follow-up with customers of retail products to walk into the branches and make payments toward their overdues.

8) Managing data & MIS’s as per the requirement.

Job Duties & responsibilities

1. Conducting the On-Boarding of shortlisted Debt Collection Agencies(DCA) as per the ORR process

2. Ensure the DCA complies with Bank’s Outsourcing requirement

3. Review & investigates customer complaints on DCA

4. Review customer’s settlement proposal when raised by the DCA

5. Perform Controlled Self-Assessment on the DCA on a month on month basis

6. Capacity planning for DCA’s from time to time

7. Check on timely account allocation to the DCA

8. Tracking of daily Tele-caller & Field collector productivity by maximizing payment recoveries from Delinquent accounts

9. Sample Call monitoring of calls made by Tele-callers & give feedback to DCA staff on further improvement. Knowledge of managing dialers in the past would be an added advantage

10. Checking of Invoices raised by DCA and tracking for timely payment to DCA’s

11. Any other responsibility assigned to him/her from time to time by the Supervisor

Additional Responsibilities:

• Working on implementation of Collection Management system for India Consumer business

• UAT Testing of various modules of Collection Management system(CMS)

• Testing of mobility solution & Agency Management module as part of the CMS implementation

• Liasoning with local & regional technology team for timely delivery of various Collection system module

• Acting as a back-up to system administrator for CMS

• Preparing training document for Collection Management system

Required Experience

At least 8 years of experience in Retail Collection( Experience in Credit Cards collections is a must)

Education / Preferred Qualifications

Graduate/Post Graduate along with sound domain knowledge in Retail Collections

Core Competencies

1) Good analytical skills

2) Good presentation & negotiation skills

3) Good interpersonal skills

4) Good knowledge of the industry

5) Acumen to manage Collection agencies

Technical Competencies

1) Sound knowledge of policies / lending frameworks followed for retail products

2) Good knowledge of Collection tools & techniques

3) Sound understanding of regulatory guidelines on Collections issued by RBI (local regulations in India), MAS and local laws and regulations that impact retail businesses in general.

4) Knowledge of various Asset products and risks associated with them