Training Administrative Manager
6 days ago
Are you passionate about shaping the future of healthcare professionals? MedServe is seeking a dynamic Training Administrative Manager to lead our training programs, empowering healthcare professionals to succeed in international recruitment.
Key Responsibilities
Training Program Management:
- Manage and coordinate specialized training programs such as NCLEX, CBT, OSCI, IELTS, and NVQ, ensuring healthcare professionals are fully prepared for international certifications. Work with trainers to deliver high-quality, up-to-date content, providing ongoing support to maximize candidate success.
- Design and manage training schedules (rota) for Doctors, Nurses, and Allied HealthTech professionals.
- Ensure training content is up-to-date and aligned with international standards and client requirements.
- Monitor the quality of training sessions and collect feedback from candidates.
Trainer Onboarding and Management:
- Identify and onboard freelance trainers, including negotiations and signing contracts.
- Ensure all trainers sign Service Level Agreements (SLAs) and comply with terms.
- Maintain daily communication with trainers to address concerns and ensure smooth session delivery.
Candidate Coordination:
- Communicate with candidates regarding training schedules, requirements, and session updates.
- Address candidate queries, ensure timely payment follow-ups, and resolve any issues related to training.
Administrative Responsibilities:
- Maintain training records, attendance, and performance data.
- Coordinate logistics for training materials and resources.
- Work closely with the Operations Manager to ensure alignment of training with recruitment objectives.
Continuous Improvement:
- Regularly evaluate training programs for effectiveness and recommend improvements.
- Build strong relationships with candidates and trainers to foster a positive training environment.
What We’re Looking For
· Education: Bachelor’s degree / MBA,
· Proven experience in designing, managing, and coordinating training programs such as NCLEX, CBT, OSCI, IELTS, and NVQ for healthcare professionals.
· Experience: 5+ years in training coordination or management, preferably in healthcare or recruitment sectors.
· Strong negotiation and contract management skills.
· Exceptional organizational and multitasking abilities.
· Excellent communication and interpersonal skills.
· Proficiency in using scheduling tools and CRM platforms.
· Ability to handle pressure and meet tight deadlines.
Why MedServe?
- Be part of a mission-driven team transforming healthcare careers globally.
- Work in a supportive and growth-focused environment.
- Play a pivotal role in addressing global healthcare talent shortages.
Step into a role where you’ll drive impactful training programs and empower healthcare professionals to achieve their goals.
Ready to make a difference? Apply Now and become a part of MedServe’s journey to excellence
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