Salesforce Service Cloud Architect

4 weeks ago

Bengaluru, India Brillio Full time

Architect and Design Solutions: Lead architectural design and planning for projects

Must have - Service cloud , experience cloud, Einstein AI tools, Multi cloud specialist (more than 2 clouds)

Good to have : Salesforce Data Cloud and Einstein, and Marketing Cloud CDP. Design scalable and secure architectures that support personalized customer engagement.

· Data Cloud & or Marketing cloud CDP Expertise: Utilize Salesforce Data Cloud to consolidate, harmonize, and unify customer data from multiple sources, enabling advanced segmentation and AI-driven insights through Marketing Cloud CDP.

More than 10 years' experience in salesforce

Expertise in Salesforce Lightening Framework, Apex, App exchange product development work and other customizations in SFDC

• Good hands on in Salesforce Service Cloud/Sales Cloud/Experience cloud

•

• Experience cloud experience is a must.

• Experience in Javascript Programming, HTML and CSS

• Good understanding of API integration methodology (Rest and SOAP API knowledge is a must, Mulesoft knowledge is a plus)

• Ability to communicate clearly with stakeholders and present ideas in user-friendly language

• Proven analytical and problem-solving abilities

• Perform Unit testing and Support other test cycles

• Capability and knowledge to lead and mentor the team in designing and review of code and guide and encourage the team to follow best practices.

• In depth understanding of SFDC Profiles/Roles and Sharing Rules, Validation Rules, Tasks, Workflow rules and Triggers, etc.

• Good understanding of Salesforce deployment tools

• Salesforce.com Platform Developer Certification is a plus

Responsibilities:

• Responsible for providing development and delivery time estimates.

• Ability to exercise independent judgment and deliverable actions based on project requirements.

• The developer performs the analysis and coordinates with other developers to design and code the system.

• The Salesforce developer is responsible for controlling the adaptability of all the APIs and their integration.

• The developer is expected to perform unit and module testing.

• Salesforce developer is expected to update programs as per user needs.

• Developing the code should be in accordance with the specifications and standards of development.

• In order to maintain hassle free functioning of the platform, constant bug fixing is carried out by the Salesforce developers.

• The developers provide ample support for quality assurance and defect resolution.

• Ongoing documentation throughout the development also forms a major role of the Salesforce Developer

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