Admission Counsellor

6 days ago

Bengaluru, India VIBGYOR Group of Schools Full time

Position:

Admission Counsellor


Key Accountabilities/Activities:


Primary Responsibilities:

Parent Relationship Management

  • To ensure that each parent is a delighted parent and all their requests, concerns, and complaints are handled in a timely and
  • Effectively maintain and develop the parent-organization relationship by ensuring the appropriate solutions to all parent inquiries across mediums i.e. in-person, over the phone, email, company website, etc.
  • Oversee the resolution of all the parent queries which are outside the purview of the RE cell and be a point of escalation/support where necessary.
  • Ensure all complaints are registered in CS Tracker and oversee the resolution of complaints for meeting TAT.
  • Periodically review the past parent queries repository/CRM and innovate to develop nifty solutions towards prompt resolutions.
  • Reach out to the parents (over the phone) post query resolution to seek feedback and improvise, thereby creating a parent delight and positive brand image.
  • Ensure the front desk /relationship desk is manned at all points in time during operational hours to make sure that no parent is left unattended.
  • Manage the set up of the lobby area accentuating the organization brand; placement of posters/standees etc with assistance from the admin department.
  • Be cognizant of the latest achievements of the organization/center and cascade it as a part of parent interactions/sales conversations.
  • Efficiently guide the parent on school systems and processes and ensure that the repository of updated information is available at all points in time
  • Keep track of all organization advertising manuals/brochures/admission kits and ensure effective information flow.
  • Adroitly handle irate parents and ensure that each parent interface ends at parent delight as far as possible
  • Efficiently make use of all aids available i.e. Hand-outs, Audio visual support to educate the parents on the USPs of the organization, and child education pedagogy followed.
  • Adroitly be ready and facilitate the information of all elements about a child’s life cycle in the school as well as post-school activities, summer camps, etc.


Sales and Marketing:

  • Be actively involved in the complete sales cycle
  • Carry out Experiential Marketing to all walk-ins i.e. School Tour, Discovery Room, etc., and Parent Engagements
  • Effectively speaking about the social media presence of the school and the efforts taken to ensure the child gets necessary recognition across relevant media.
  • Devise plans to achieve sales goals and create strategies to meet the annual center targets.
  • Adroitly oversee the entire sales process and interject; where necessary for all potential parents from first interface to closure, thus positively augmenting the conversions from inquiry to admissions.
  • Create power points on the organization’s growth, values, and strengths and use them at the time of any marketing / promotional activities, under the supervision of Centre Head
  • Carry Out Promotional Events and Activations in Schools – RWA, Parenting Seminar, Hand Bills Distribution, Selfie, Any other initiative.
  • Be updated on the upcoming seminars/ promotional events and nominate as an organization’s representative
  • Be abreast of the competitive school offerings and prevalent market practices
  • Introduce and work on Pre-School and Corporate Tie-Ups and support the teams by providing leads and helping in faster closures.
  • Initiate and participate in Marketing Initiatives to create brand awareness and promote the USPs like Summer Camps, Day Care, PSA activities, etc.


Administrative Responsibilities

  • Manage admission registration manually and on ERP as per the Process guidelines and generate MIS.
  • Keep track of all the parent grievance handlings resolute at the Centre
  • Work closely with the Vertex Marketing Team for any updates/ intimations.
  • Collation and timely reporting of the Parent Enquiry and Follow up trackers basis the internally agreed turnaround time.
  • Scrutinize and maintain records for all admission forms and documents
  • Ensure seamless execution of all Leave Certification Requests i.e. Verification of LC request forms, Request Generation, Intra –department liaisoning, etc.
  • Ensuring that each LC is personally attended to and tried in the best possible manner to retain. ZERO LC should be the focus(except transfers)
  • Be an active participant in School events like; VIVA, Coffee Meet, etc.



Business Acumen Enhancement:

  • Be updated on past sales trends and records and consistently upgrade one’s understanding.
  • Keep aware of the latest news in the education industry and make use of wherever found necessary for team knowledge enhancement.
  • Have a detailed understanding of school manual wrt to staff, children, etc.
  • Participate in training workshops on Sales and Marketing and keep updated on the latest trends.




Qualification:

· Graduate/Post Graduate in any discipline preferably in Business Administration or Marketing


Financial decision-making:


  • Procurement Decision: N.A.
  • Reimbursement Decision: Applicable


Experience: (4-6yrs) with prior work experience in Education and Marketing space.


Expected Competencies:


· Strong people manager

· Strong conviction skills

· Ability to manage multiple tasks/processes.

· Ability to prioritize workload; work effectively under pressure and stringent deadlines

· Ability to present, discuss and respond to parent inquiries

· Strong understanding of business concepts and dynamics of the organization

· Exceptional time management skills and strong attention to detail

· Strong parent-oriented approach, articulate and friendly personality

· Strong Communication Skills and Telephone Etiquette

· Demonstrated track record of initiative, creativity, and motivation

· Highly flexible, resilient, and zest to work in ambiguous work environments


Proficiency Grid:


ERP and Admission Data and Filing

Specialist

Communication Skills and Telephone Etiquette

Specialist

Administrative and Managerial

Specialist

Trainer

Specialist

Marketing

Specialist

Academic Knowledge

Specialist

Orator

Specialist

Policies and Procedures

Specialist

Salesmanship

Specialist

Personality

Specialist

Events and school activities in-depth Knowledge

Specialist



You can share your resume on krupa.mehta@vgos.org

  • Admission Counsellor

    6 months ago

    Bengaluru, India Samsidh Group of Schools Full time

    Hiring **Admission Counsellor** **Branch: Electronic City** **Designation: Admission Counsellor** **Educational Qualification: BEd/MBA/Management degree** **Experience: 2-3 Yrs as an Admission Counsellor for a School** **Roles and Responsibilities**: - Create profiles for each applicant and work collaborative with other counselors to review make final...

  • Admission Counsellor

    6 months ago

    Bengaluru, India Euro school Whitefield and Electronic city Full time

    Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission - Develop a team of two or more Admission counsellors as required, discovery guide and supporting ancillary staff - Prepare Admission folders, separately for the Pre-school section and the K12 section, for the use of the Admission counsellors: this...

  • Admission Counsellor

    2 months ago

    Bengaluru, Karnataka, India Indian Edu Hub Full time

    We are seeking a dedicated Team Admission Counsellor to join our team and assist prospective students with the online admissions process. As a Team Leader Admission Counsellor, you will serve as the primary point of contact for students seeking guidance on college admissions and will be responsible for facilitating the entire admissions process on behalf of...

  • Admission Counsellor

    6 months ago

    Bengaluru, Karnataka, India Journex International Full time

    We are currently seeking a dedicated **Female Admission Counsellor** to join our team in Madiwala, Bangalore. As an Admission Counsellor, you will play a pivotal role in assisting students throughout the admission process. Location: Maruthi Nagar, Madiwala, Bangalore Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: - Morning shift Supplemental pay...

  • Admission Counsellor

    4 weeks ago

    Bengaluru, Karnataka, India MDN Edify Education Pvt Ltd Full time

    **Edify World School Bileshivale, Bangalore is hiring Admission Counsellor with 1- 5 years of experience in similar role with reputed CBSE / CAIE schools.** - Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options. - Address inquiries and concerns related to the admissions...

  • Admission Counsellor

    4 weeks ago

    Bengaluru, Karnataka, India MDN Edify Education Pvt Ltd Full time

    **Edify World School Bileshivale, Bangalore is hiring Admission Counsellor & Front Office Executive with 1- 5 years of experience in similar role with reputed CBSE / CAIE schools.** - Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options. - Address inquiries and concerns...

  • Admission Counsellor

    4 weeks ago

    Bengaluru, Karnataka, India MDN Edify Education Pvt Ltd Full time

    **Edify World School Bileshivale, Bangalore is hiring Admission Counsellor with 1- 5 years of experience in similar role with reputed CBSE / CAIE schools.** - Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options. - Address inquiries and concerns related to the admissions...

  • Admission Counsellor

    3 months ago

    Bengaluru, Karnataka, India hyre global service pvt.ltd. Full time

    We are hiring for “**Admission Counsellor”**Position. Please go through the below JD & revert back. **Position **:Admission Counsellor **Location**: Bangalore **EXP** : 0-3 Years **Work Mode **:WFO **Job Type** : Permanent **Job Overview**: We are looking for a motivated and enthusiastic **Academic Counsellor** to join our team. As an Academic...

  • Admission Counsellor

    16 hours ago

    Bengaluru, Karnataka, India Indo Asian Academy Full time

    Job description with the college name included: Job Title: Admission Counsellor Job Summary: We are seeking a highly motivated and results-driven Admission Counsellor to join our admissions team at Indo Asian Academy. As an Admission Counsellor, you will be responsible for guiding prospective students and their parents through the admission process,...

  • Admission Counsellor

    3 months ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    **Location**: BTM Layout **Company**: Goldenbee Global School **Salary**: ₹25,000/month **About Us**: Goldenbee Global School is committed to providing a high-quality education in a supportive environment. We are looking for an enthusiastic Admission Counsellor to help prospective students and their families navigate the admissions process. **Position...

  • Admission Counsellor

    2 months ago

    Bengaluru, Karnataka, India Nexus Consulting Solutions Full time

    **Role - Admission Counsellor** **Location - Bangalore** **Introduction** An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives. **Responsibilities** - Responsible for student admission and achieve their targets - Understand customer needs / requirements and pitch a suitable program -...

  • Admission Counsellor

    6 months ago

    Bengaluru, India Goldenbee Global School Full time

    **Job description** We are looking for the **Admission Counsellor** at GOLDENBEE GLOBAL SCHOOL. Location - BTM LAYOUT/BANNERGHATTA **Salary**: 18000 - 22000 / Per MONTH EXP: 1-3 Years - Do phone counselling for admission enquiries received in CRM from different channels as per the instructions received from the Department Head. - Convince the enquiries to...

  • Admission Counsellor

    4 months ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role : Seniour Admission counsellor Experience : Min 1year experience into admission counsellor Salary : 25000-35000 Age below 30 Languages : Excellent English +Hindi Location : MG ROAD ( Trinity circle ) Qualification : Graduation Mandatory **Job Types**: Full-time, Permanent **Benefits**: - Health insurance - Leave encashment - Paid sick time -...

  • Admission Counsellor

    7 days ago

    Bengaluru, Karnataka, India Sofia Public School Full time

    **Recruiting Our New Faculty**: At Sofia Public School, we are committed to providing a stimulating and supportive work environment for our employees. We believe in recruiting and retaining highly qualified and dedicated professionals who share our commitment to excellence in education. **Admission Counsellor**: - Provide detailed information to...

  • Admission Counsellor

    6 months ago

    Bengaluru, Karnataka, India Alliance University Full time

    **Admission Counsellor** Alliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The...

  • Admission Counsellor

    6 months ago

    Bengaluru, Karnataka, India sasmi shams Full time

    **Job Description: Admission Counsellor** **Position Overview**: **Key Responsibilities**: - Student Engagement and Outreach: Provide detailed information about academic programs, admission requirements, financial aid options, and campus life to prospective students and their families. Conduct information sessions, campus tours, and participate in...

  • Admission Counsellor

    6 months ago

    Bengaluru, Karnataka, India sasmi shams Full time

    **Job Description: Admission Counsellor** Language Required: Telugu, Kannada, English - 2 vacancies Malayalam, English - 1 Vacancy **Position Overview**: **Key Responsibilities**: - Student Engagement and Outreach: Provide detailed information about academic programs, admission requirements, financial aid options, and campus life to prospective students...

  • Admission Counsellor

    6 months ago

    Bengaluru, Karnataka, India K2 Learning Full time

    **Job Title**: Admission Counsellor **Location: Bangalore** **Position type**:Full Time **Job Summary**:As an Admission Counsellor, you will play a pivotal role in guiding prospective students through the admissions process, providing academic counselling, and offering ongoing support to ensure student success. Your responsibilities will encompass...

  • Admission Counsellor

    5 days ago

    Bengaluru, Karnataka, India Fullinfaws College Full time

    1. **Post **:Admission Counsellor 2. **Min. Qualification **:Bachelor's 3. **Min. Experience **:2 years in Admission Counselling 4. **Salary **:16,000/- to 22,000/- consolidated salary per month 5. **Basic Responsibilities**: - **Day to Day calling and follow up on interested (Leads) for admission purpose. (Target Based) - Handling In-Campus Admissions...

  • Admission Counsellor

    6 months ago

    Bengaluru, India PNC COGNITIO SCHOOL Full time

    **Experienced Admissions Officer Required!** Are you an enthusiastic and experienced professional with a passion for education? PNC Cognitio School is currently looking for a dynamic and highly organized Admissions Officer with a strong background in administration to join our dedicated team. Job Responsibilities: **1. Admissions & Counselling**: -...