Field Sales Engineer

3 months ago

Mumbai, India IDCUBE Full time

Job Description


Designation: Field Sales Engineer - West Region

Department: Technical Support Department

Experience: 5 to 7 years

Location: Mumbai, Maharashtra

Salary: Open for Right Candidate

Education: Bachelor's or Master's degree in Electronics and Communication, Electricals, Mechatronics (Preferably M.Tech), or a similar field.


WHO WE ARE


Founded in 2005, IDCUBE Identification Systems Private Limited is a global software company with offices in the USA, UAE, Malaysia, and India. We specialize in delivering on-prem and cloud-based physical security platforms to distributors and system integrators. Our solutions are backed by an impressive track record of over 4,500 successful product case studies from more than 20 countries.


At IDCUBE, we address the fragmented physical security market with our integrated approach, which minimizes costs and complexities associated with assembling solutions from diverse software brands. Our comprehensive software modules provide streamlined physical security management across various architectures.


In addition to our core offerings, IDCUBE is also known for its AI-powered cloud-based access control solutions, further enhancing our capabilities in the field of physical security.


Our commitment to innovation and excellence has made IDCUBE a trusted partner for businesses and organizations worldwide seeking robust and cutting-edge solutions for their security needs.


WHAT WE ARE LOOKING FOR


We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Field Sales Engineer acts as the main point of contact regarding technical issues and will work directly with the Software Development team to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.


Responsibilities:


  • Candidate will be responsible for implementing and supporting IDCUBE solutions.
  • The candidate will be responsible for providing IDCUBE solution training and demos to various partners and customers worldwide.
  • Candidate must maintain a good client relationship via quality support and customer interaction.
  • Candidate will be required to document manuals, solutions, and case studies.
  • The candidate will be able to travel abroad to extend technical support to overseas clients as and when required.
  • The candidate will gain hands-on experience while working with multiple technologies, such as RFID, IoT, embedded systems, artificial intelligence, and machine learning, thereby sharpening their skills.
  • Once well-versed with IDCUBE solutions, candidates may have the chance to take up responsibilities in Presales, Sales, Project Management, or Product Management.


Additional Qualifications:


We are particularly interested in candidates with techno-commercial profiles who have experience in the Access Control, Biometrics, Fire Alarm, Intrusion Detection, and Integrated Building Management Systems (IBMS) industries. Candidates with a background in these areas will be well-suited to contribute to and grow within our dynamic team, leveraging their expertise to drive our solutions forward in these specialized fields.

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